Tally Dascom 5130P, Руководство пользователя

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Tally Dascom 5130P
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Paper Handling Problems and Solutions
Problem Solution
Paper cannot be loaded or fed.
• Make sure that the paper select lever located on the top right of
the printer is set correctly. Move the lever to the front for single
sheets or to the rear for continuous forms.
• Make sure that the paper covers the paper-out sensor.
Paper jams while loading.
• Turn off the printer and remove the jammed paper. Remove any
obstructions from the paper path.
• Make sure that the paper is not folded, creased, or torn.
• Make sure that the left and right tractors are set so that the
continuous forms are stretched taut.
Paper jams while printing.
• Turn off the printer and remove the jammed paper. Remove any
obstructions from the paper path.
• For continuous forms, make sure that the incoming and
outgoing paper stacks are correctly placed. Paper should feed
straight.
Paper slips off the forms tractors
or the perforated holes of the
paper tear during printing. Make sure that the forms tractors are positioned correctly for the
width of your paper and that the perforated holes of the paper fit
directly over the tractor pins.
Operating Problems and Solutions
Problem Solution
The power does not turn on.
• Check whether the mains voltage is correct.
• Make sure that the power cord is securely connected to both
the printer and the mains power outlet.
• Make sure that the power outlet is functional. If not so, use
other outlet.
• Turn the power off. Wait a minute and then turn the printer on
again. If the printer still has no power, contact your dealer.
The printer is on but it will not
print.
• Make sure that the Offline indicator is out.
• If you use the interface cable, make sure it is securely
connected to both the printer and the computer.
• Make sure paper is loaded.
• Run the printer Status Page. If printing executes normally, the
problem is caused by: the interface, the computer, incorrect
printer settings, or incorrect software settings.
• Make sure that the printer driver selected in your software is the
same as the emulation selected on the printer.