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TalkSwitch User Manual
How to use Call Bridge:
Dial into one of TalkSwitch's Lines (Main or Distinctive Ring). When the Auto
Attendant answers, select a Hunt Group (81-88 or 9) or Same Line Connect (80).
You will then be asked to supply your Account password to receive dial tone. If you
are using Same Line Connect 80, and the line you are on supports the 3-Way
Calling/Conference service, you will be prompted to enter the phone number.
When you have completed your call or if the telephone number dialed was busy,
you can do one of the following:
A)
Make another call:
Press
. TalkSwitch will disconnect you from the call
in progress and you can dial another number or redial the same
number.
B)
Activate the Auto Attendant:
Press
. TalkSwitch will end the Call Bridge
session and activate the Auto Attendant. Once the Auto Attendant message
begins playing, you have the following options:
• Dial
(and enter a password if applicable) to enter
Command Mode.
• Dial '6' to change/enter Call Back settings.
• Dial one of your extension numbers (Local, Remote or Ring
Group). This option allows you to use Call Back to contact
someone in your office, check your voicemail, etc.
C)
End the Call Bridge Session:
Simply Hang up. This will end your Call
Bridge session and disconnect you from TalkSwitch. If you want to
guarantee that TalkSwitch disconnects at the end of a Call Bridge session,
dial
, then hang up.
If you changed the ‘Special Prefix’ to
instead of
, you will need to dial
to
make another call, and dial
to return to the Auto Attendant. To enter command
mode, you will still need to enter
.
The Call Bridge telephone number dialed can be any telephone number: local,
long distance, toll free (800 and 888) or international. Simply enter the telephone
number as you would if you were sitting in your office. For long distance calls, do not
forget to include the '1', country code, and area code if applicable.
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