Station Telephony Features
61
T207M, T208M, T207M/NP, T208M/BL User Guide
ACD and UCD Hunt Groups
[pLog]
Primary Login Group
. If you are a member of more than one ACD group, you can use this feature to define
one of those groups as your primary group. Once you have logged into your primary group, waiting calls will
always be routed to you from this group
first
.
1. Press
[pLog]
.
2. Dial the primary ACD group number.
3. Choose
[Set]
to join the group or
[Canc]
to leave the group.
4. If you have not loaded your ACD four-digit ID number, the
NO ID, LOGIN
message appears. Load
your ID number.
If this feature is activated, a bullet appears next to
[pLog]
.
NOTE!
If no group is defined as primary or if log out is defined for the primary group, then the first group
you logged into (previous page) is defined as primary by system.
[R/R]
Release/Resume
. Press
[R/R]
to temporarily leave all the ACD/UCD groups of which you are a member. Press
again to rejoin your group/s. When released a bullet appears next to
[R/R]
.
The top line will show
RELEASED ALL
when you leave your group/s and
RESUMED ALL
when you rejoin.
You will be automatically released from all groups of which you are a member if you do not answer a call
within a predetermined time (defined system-wide).
[rUCD]
Release UCD
is used to temporarily exit (or rejoin) the UCD group of which you are a member.
1. Press
[rUCD]
.
2. Dial your UCD Hunt group number.
3. Press
[Set]
to exit or
[Canc]
to rejoin.
4. Listen for the confirmation tone.
NOTE!
You can preprogram a feature key for use as a toggle key. To program a Release/Resume UCD#
key, use feature code #1991 followed by the specific UCD group number.
