11
FASTENING TOOLS
FOR THE PROFESSIONAL
One-Month Guarantee
If you are not completely satisfied with the performance of your
Tacwise power tool or it is faulty or damaged on purchase then
we will exchange the product or issue a full refund within 28 days
of purchase. Proof of purchase must be produced with an original
receipt and the tool must be returned complete as purchased to the
point of purchase. This does not affect your statutory rights.
One-Year Free Servicing
If your Tacwise power tool requires maintenance or servicing in the
12 months following purchase, it will be undertaken free of charge
by a Tacwise Service Engineer. Proof of purchase must be produced
with an original receipt. This includes labour and spare parts for
the tool. However in some cases the most economical option will
likely be a replacement service exchange unit supplied by Tacwise.
Accessories such as batteries, fasteners etc. are excluded.
Two-Year Standard Warranty
Should your Tacwise power tool become defective due to faulty
materials or workmanship within 24 months from the date of
purchase, we guarantee to replace all defective parts free of charge
or at our discretion, replace the tool free of charge. This warranty
does not cover:
• Tools that have received unauthorised changes or additions.
• Defects caused by using accessories, components or spare parts
other than approved/genuine Tacwise accessories or parts.
• Component parts that are subject to natural wear and tear caused
by use in accordance with our operating instructions.
• Defects to the tool caused by improper use, abnormal
environmental conditions or inappropriate operating conditions,
non-compliance with our operating instructions or insufficient
servicing or maintenance.
• Proof of purchase must be produced with an original receipt.
For details of your nearest Tacwise Service Engineer, please email
, or to register your warranty visit
www.tacwise.com/warranty-registration
Scan the QR Code above for answers to frequently asked
questions about our tool range.
