121
122
Customer Service Toll Free: 833.3TACTILE (833.382.2845)
Table 2: Troubleshooting
Issue
Recommended Solution
Unable to set
up Bluetooth
Ensure your mobile device has Bluetooth turned on and has
allowed Kylee access to Bluetooth data. If you are using an
Android device, ensure you have granted Kylee access to
location services. During the Bluetooth setup process, ensure
your mobile device is within 10 feet of your plugged-in
Flexitouch Plus device. Follow the instructions within
Kylee to ensure your Flexitouch Plus device is in pairing mode.
Completed
treatments are
not appearing
in Kylee
Complete the Bluetooth setup process. If you have already
set up Bluetooth, make sure Bluetooth is enabled on your
mobile device, and that you have the Kylee app open and
within 10 feet of the plugged-in Flexitouch Plus device. Go to
My Profile/My Device within Kylee to confirm the Flexitouch
Plus sync status is green.
My Flexitouch
Plus device is
not connecting
to Kylee
Ensure that Bluetooth is enabled on your mobile device,
Kylee is open, and your mobile device is within 10 feet of your
plugged-in Flexitouch Plus device. If the problem persists,
remove the paired device in the Bluetooth Status menu of
your Flexitouch Plus device, and attempt to re-pair your
Flexitouch Plus device to Kylee.
10.2
Limited Warranty and Service for Home Use
Tactile Medical provides a warranty for the Flexitouch Plus system.
The Flexitouch controller unit, garments and accessories are
warranted to be free from defects in material and workmanship for
a period of two (2) years from the date of shipment. Tactile Medical’s
sole obligation in the event of a breach of this warranty is expressly
limited to the replacement of defective parts. Replacement parts may
be new or refurbished parts as solely determined by Tactile Medical.
No representation or other affirmation of fact set forth in this
agreement, including but not limited to statements regarding
suitability for use or performance of the Flexitouch Plus system,
shall be deemed to be a warranty or representation by Tactile
Medical for any purpose, nor give rise to any liability or obligation
of Tactile Medical. EXCEPT FOR THE FOREGOING, TACTILE MEDICAL
MAKES NO OTHER WARRANTY. THE WARRANTIES SET FORTH
HERE ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED BY THE
MANUFACTURER, INCLUDING WITHOUT LIMITATION ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
USE AND ALL OBLIGATIONS OR LIABILITIES ON THE PART OF TACTILE
MEDICAL FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THE USE, REPLACEMENT OR PERFORMANCE OF THE FLEXITOUCH
PLUS SYSTEM. IN NO EVENT SHALL TACTILE MEDICAL BE LIABLE FOR
ANY SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES.
Some states, provinces or countries do not allow exclusion or
limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply. This warranty is available only
to the original user if their account is in good standing. This warranty
is not transferable. Alterations to the product not conducted by
Tactile Medical shall void these warranties. These warranties do
not cover failures due to improper or negligent use of the product.
These warranties provide specific legal rights; there may be other
available rights, which may vary by state, province or country.
Содержание Flexitouch Plus
Страница 1: ...Flexitouch Plus User Guide Model PD32 G3...
