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AffloVest Limited Warranty
Tactile Medical provides a limited warranty for the AffloVest
and associated accessories, controller, and battery For
original purchasers within the United States
1
, the AffloVest,
associated accessories, controller and battery
3
is warranted
to be free from defects in material and workmanship for
a period of five (5) years from the date of shipment The
AffloVest “Go Anywhere” case is warranted to be free from
defects in material and workmanship for a period of one (1)
year from the date of shipment
For “Non U S ” original purchasers
2
, the AffloVest, and
controller are warranted to be free from defects in material
and workmanship for a period of five (5) years from the
date of shipment The battery
3
and “Go Anywhere” case
is warranted to be free from defects in material and
workmanship for period of one (1) year from the date
of shipment
Tactile Medical’s sole obligation in the event of a breach
of this warranty is expressly limited to the replacement
of defective parts Replacement parts may be new
or refurbished parts as solely determined by Tactile
Medical No representation or other affirmation of fact
set forth in this agreement, including but not limited to
statements regarding suitability for use or performance
of the AffloVest, shall be deemed to be a warranty or
representation by Tactile Medical for any purpose, nor
give rise to any liability or obligation of Tactile Medical
EXCEPT FOR THE FOREGOING, TACTILE MEDICAL MAKES
NO OTHER WARRANTY THE WARRANTIES SET FORTH HERE
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED
BY THE MANUFACTURER, INCLUDING WITHOUT LIMITATION
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR USE AND ALL OBLIGATIONS
OR LIABILITIES ON THE PART OF TACTILE MEDICAL FOR
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
USE, REPLACEMENT OR PERFORMANCE OF THE AFFLOVEST
IN NO EVENT SHALL TACTILE MEDICAL BE LIABLE FOR ANY
SPECIAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES
Some states, provinces or countries do not allow exclusion
or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply
This warranty is available only to the original user if
their account is in good standing and not to any other
subsequent owner This warranty is not transferable Abuse,
misuse, failure to comply with the User Manual, product
alterations, tampering or modification to the product not
conducted by Tactile Medical shall void these warranties
To the extent permitted by applicable law, the warranty
coverage will not be extended or renewed by virtue of
Tactile Medical’s compliance with this Limited Warranty
Any products, components or parts which are repaired or
replaced will be warranted for the unexpired term of the
Limited Warranty
These warranties provide specific legal rights; there may be
other available rights, which may vary by state, province,
or country This Limited Warranty may not be expanded
or modified by anyone (including but not limited to any
authorized distributor) except in writing by an authorized
employee of Tactile Medical
If you have questions or to obtain warranty service, contact
your authorized AffloVest distributor
Tactile Medical may be contacted at:
AffloVest Customer Service
afflovestrma@tactilemedical com
Toll Free Tel: 800 575 1900
Toll Free Fax: 866 845 2479
Warranty Return Procedure
Prior to returning any product or component, the purchaser
must provide prompt written notice to Tactile Medical or
its authorized distributor, including a detailed description
of the alleged defect at which time purchaser will be
provided a Return Material Authorization (RMA) number
Then,
1 Properly package the product per instructions provided
with your RMA number The warranty will not apply if the
item is damaged during shipment
2 Include the following:
a RMA number must be clearly visible on the outside
of the box
b A return address where the item can be returned
PO Boxes are not acceptable
