TabletKiosk Sahara Slate PC i412T, Руководство пользователя

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Chapter 05: Troubleshooting
Contacting Your Dealer
If you still have a problem after reading the preceding section,
the next step is to contact your dealer where you purchased your
Sahara Slate PC.
Your dealer can determine if the problem will require that the
computer be taken to a service center for repair. Before you call
your dealer, however, please have the following information
available:
1. Which model do you have?
2. What is the serial number?
3. How is your computer configured? What peripheral devices
you are using.
4. What messages, if any, are on the screen?
5. What software were you running at the time of the problem?
6. What have you done already to try to solve the problem? If
you have overlooked a step, your dealer may be able to
solve the problem over the phone.