RAIL User Manual
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RAIL LED Indicators
Solid Green
•
Successful credit card transaction with no printed receipt
Flashing Green
•
Successful cash transaction with no printed receipt; restaurant staff will need to collect the cash from the RAIL and
process at the POS according to current restaurant operating procedures
Solid Blue
•
Successful credit card or cash transaction and a printed receipt was requested; restaurant staff will need to retrieve
the printed receipt from the designated receipt printer location and verify whether or not cash was used for
payment
Solid Red
•
Indicates an error has occurred on the RAIL or assistance was requested by the guest; restaurant staff should
check with the guest and provide assistance if needed
Flashing Blue
•
When customers are prompted to swipe their credit card, and when the RAIL is setting up
Multi-Color
•
RAIL’s safety feature has been triggered making it inoperable. The top LED is red and the screen is dark and
unresponsive
