Guarantee conditions
Note:
The following guarantee conditions do not limit the statutory right to a warranty, but
rather expand your consumer rights.
1. Technische Alternative RT GmbH provides a two-year guarantee from the date of purchase to
the end user for all devices and parts it sells. Defects must be reported immediately upon
detection and within the guarantee period. Technical support can supply the correct solution
for almost every known problem. In this respect, contacting us immediately will help to avoid
unnecessary expense and effort in troubleshooting.
2. The guarantee includes free repair (but not the cost of on-site fault finding, removal, refitting
and shipping) due to operational and material defects which impair the function. In the event
that a repair is uneconomical in the opinion of Technische Alternative for reasons of cost, the
goods will be replaced.
3. Excluded is damage resulting from the effects of a voltage surge or abnormal ambient
conditions. Likewise, no liability can be accepted if the device defect is due to: transport
damage for which we are not responsible, incorrect assembly and installation, incorrect use,
failure to observe the operating and installation instructions or incorrect maintenance.
4. The guarantee will become void if repairs or actions are carried out by people who are not
authorised to perform them or have not been so authorised by us, or if our devices are
operated with spare parts, auxiliary parts or accessories that are not considered to be original
parts.
5. Faulty parts must be returned to our factory with a copy of the proof of purchase and a precise
fault description. Processing is accelerated if an RMA number is requested via our homepage
www.ta.co.at
.The defect must be clarified with our technical support beforehand.
6. Services provided under guarantee result neither in an extension of the guarantee period nor
in a commencement of a new guarantee period. The guarantee period for fitted parts ends
with the guarantee period of the whole device.
7. Further or other claims, especially those for compensation for damage other than to the device
itself, insofar as such liability is not required by statute, are excluded.
Legal notice
These installation and operating instructions are protected by copyright.
Use outside the copyright requires the consent of Technische Alternative RT GmbH. This applies in
particular to reproduction, translation and storage on electronic media.
Technische Alternative RT GmbH
A-3872 Amaliendorf Langestraße 124
Tel ++43 (0)2862 53635 Fax ++43 (0)2862 53635 7
E-Mail:
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www.ta.co.at
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