Section 1, page 64
unsuccessful for any reason, your Service and the Agreement will not terminate, you
will remain a T-Mobile customer and will continue to be responsible for all Service
or other charges.
Transferring your number does not transfer your service allotments, voicemail, phone
book or any other services or features and they will be lost. If your telephone number
is not in service, you will lose any rights (as determined by the FCC) you may have
to that number and that number will be returned to the appropriate provider. You
may lose your listing in any telephone directories. If you call 911 after you request
a transfer, but before you receive confi rmation of completion, a 911 call center may
not have accurate information on your identity and location. You must inform the 911
operator of your location immediately upon placing the call. If you are disconnected,
dial 911 again and tell them you were disconnected.
30. Prepaid Customers: If you purchase prepaid Service of any kind, these T&C’s
apply to you and in addition this Sec. 30 applies. When purchasing prepaid Service,
you are responsible for prepaying all charges for using the Service. The balance
in your prepaid account is reduced by the charges attributable to your use of the
Service. You must keep a positive balance in your prepaid account to continue using
the Service, or service will be interrupted. Prepaid Service you purchase expires
within a certain time period as disclosed on your prepaid refi ll card or coupon. Prior
to expiration, you may extend the expiration period by purchasing additional prepaid
Service. You will lose your unused account balance, promotional expiration date
and Number if your account expires or your airtime balance falls below 50¢ for 90
consecutive days. Contact Customer Care with questions regarding the expiration
date, balance remaining, or the service. You will not receive a monthly bill or activity
record. Prepaid Service is non-refundable, and no refunds or other compensation
will be given for lost or stolen prepaid cards or coupons. Unused prepaid account
balances become our property upon expiration, or cancellation of the Service, and
will not be refunded, despite changes under Sec. 4. Applicable Taxes and Fees will
be included in your prepaid charges.
31. SmartAccess Customers. If you are a SmartAccess customer these T&C’s apply
and in addition, this Sec. 31 applies. SmartAccess is subject to credit eligibility, in
our discretion. We may suspend Service to any Number without prior notice if your
account balance exceeds your spending limit or you are late with a payment (whether
or not you exceed your spending limit). If we suspend Service because your balance
exceeds your spending limit, we may reinstate Service after you make a payment
that reduces your account balance below $100 if your account is not in arrears. If we
suspend Service because you are late with payment, we may, in our sole discretion,
reinstate Service if you pay the entire balance owing on your account. You will be
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