Troubleshouting
8
Problems
Possible causes
Solutions
There is no steam.
The appliance has not been
turned on.
Check that your appliance is properly
plugged in. Then, switch the ‘ON’
position on the side of the appliance,
the light indicator on the side must
illuminate. Set the steam output.The
steamer produces steam after
approximately 60 seconds.
The hose has been
obstructed.
Check that the hose is not bent or
twisted.
There is no water left in the
water tank.
Switch off the device and fill the
water tank.
The battery is dead*.
To change de battery*, remove the
cover screws on the handle, take the
battery out and put a new one. Close
the cover and apply screws to secure it.
The steam flow is low.
Your steamer has a build-up
of scale because it had not
been rinsed out regularly.
See descaling process (Cleaning
paragraph).
The hose has been
obstructed.
Check that the hose is not bent or
twisted.
The steam smells
vinegar.
The steamer hasn’t been
rinsed enough with water
after descaling.
See descaling process (Cleaning
paragraph).
Water runs through
the holes of the steam
head.
There is condensation in the
hose.
Never use a steamer in the horizontal
position. Hold the hose vertically
stretched and wait for water to flow
back into the steamer.
The steamer takes a
long time to heat/or
ejects white particles.
Your steamer has a build-up
of scale besause it has not
been descaled regularly.
See descaling process (Cleaning
paragraph).
Water is overflowing
from water tank.
You are using the steam
head in a position close to
the ground and some
condensation occurs in the
hose.
Raise the hose frequently during use
and adjust the pole to its maximum
height in order to avoid the formation
of condensation.
If it is not possible to establish the cause of the problem, seek the assistance of an
approved T-FAL Service Center www.t-fal.com
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