18
IS THERE A PROBLEM WITH YOUR IRON?
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Your iron
produces little to
no steam.
The water tank is empty.
Fill it up.
The anti-scale rod is dirty.
Clean the anti-scale rod.
Please refer to the “Cleaning the
Anti-Scale Rod” paragraph.
Your iron is clogged up with
limescale.
Clean the anti-scale rod and the iron.
Please refer to the “Cleaning the
Anti-Scale Rod” and “Cleaning the
Iron” paragraphs.
Your iron has been used for
too long in the dry ironing
function.
Cleaning the iron. Refer to “Descaling
the steam chamber” section.
The soleplate
is scratched or
damaged.
You have placed your iron on
a metallic iron rest or ironed
over metal zips or fastners.
Always place your iron on its heel rest
when not in use.
Do not iron over metal zips or fastners.
The iron steams
once the water
tank has been
filled.
The steam control is not set
to .
Ensure that the steam control is set
to .
The water tank is too full.
Do not exceed the max level for filling.
The spray
function does not
spray any water.
The water tank is not full
enough.
Add water to the water tank until
max level.
If you have any problems or queries please call our Customer
Relations team first for expert help and advice.
See Helpline number in the separate guarantee
and country list leaflet.
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