SerialGate User Guide
8
Technical Support
There are three ways you can get a technical support from SystemBase.
First, visit our website
or
Support’ menu. There you can read FAQ and ask your own question as well.
Second, you can e-mail our technical support team. The mail address is
. Any
kind of inquiries, requests, and comments are welcome.
Finally, you can call us at the technical support for immediate help. Our technical support team
will kindly help you to get over with the problem. The phone support is available from Monday to
Friday 09:00 AM to 06:00PM. We are not available during holidays in Korea. The phone number
is +82-2-855-0501 (Ext. 1). Do not forget to dial the extension number after getting the welcome
message.