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Synway Information Engineering Co., Ltd

SMG-B Series Analog Gateway User Manual (Version 1.1.0)

Page 1

Chapter 1 Product Introduction

Thank you for choosing Synway SMG-B Series Analog Gateway!

The Synway SMG-B series analog gateway products (hereinafter

referred to as

‘

SMG-B analog

gateway

’

) are mainly used for connecting traditional phone sets, fax machines and PBXes with

the IP telephony network or IP PBX. It provides a powerful, reliable and cost-effective VoIP
solution for such occasions as IP call centers and multi-branch agencies.

See below table for the modules of SMG-B series analog gateway:

Module

Amount of FXS Port

Amount of FXO Port

SMG1004B-4S 4

SMG1004B-2S2O 2

SMG1004B-4O 0

SMG1008B-8S 8

SMG1008B-4S4O 4

SMG1008B-8O 0

SMG1016B4-16S

SMG1016B4-8S8O 8

SMG1016B4-16O 0

SMG1032B4-32S 32

SMG1032B4-24S8O 24

SMG1032B4-16S16O 16

SMG1032B4-32O 0

Table 1 Model List

Note:

The modules written in black are supported, while those in gray are not yet supported.

Содержание SMG1004B

Страница 1: ...Synway SMG B Series Analog Gateway SMG1004B SMG1008B SMG1016B4 SMG1032B4 Analog Gateway Version 1 1 0 Synway Information Engineering Co Ltd www synway net...

Страница 2: ...icator Info 7 Chapter 2 Quick Guide 9 Chapter 3 WEB Configuration 14 3 1 System Login 14 3 2 Operation Info 16 3 2 1 System Info 16 3 2 2 Channel State 17 3 2 3 Call Count 18 3 2 4 SIP Message Count 1...

Страница 3: ...alleeID 75 3 8 3 Tel to IP CallerID 76 3 8 4 Tel to IP CalleeID 79 3 9 System Tools 80 3 9 1 Management 81 3 9 2 Network 82 3 9 3 Upgrade 83 3 9 4 Signaling Capture 84 3 9 5 Data Recording 85 3 9 6 Ca...

Страница 4: ...on Engineering Co Ltd hereinafter referred to as Synway Synway reserves all rights to modify this document without prior notice Please contact Synway for the latest version of this document before pla...

Страница 5: ...Version Date Comments Version 1 0 0 2015 06 Initial publication Version 1 0 1 2015 08 New revision Version 1 0 2 2015 10 New revision Version 1 0 2 2015 12 New revision on Version 1 0 2 Version 1 1 0...

Страница 6: ...IP PBX It provides a powerful reliable and cost effective VoIP solution for such occasions as IP call centers and multi branch agencies See below table for the modules of SMG B series analog gateway...

Страница 7: ...1 2 Feature List Basic Features Description TDM Call Call initiated from TDM to IP via routing and number manipulation to obtain the called IP address IP Call Call initiated from IP to TDM via routin...

Страница 8: ...havior is detected Detect Polarity Reversal Signal Turns a corresponding channel into the talking state when the FXO port detects the polarity reversal signal Simultaneous Register to Multiple Servers...

Страница 9: ...er interface gateway service kernel and firmware upgrades based on WEB Tracking Test Support of Ping and Tracert tests based on WEB SysLog Type Three options available ERROR WARNING INFO DEBUG 1 3 Har...

Страница 10: ...ample Figure 1 4 SMG1008B 8S Front View Figure 1 5 SMG1008B 8S Rear View 1 3 3 SMG B 16 port Analog Gateway The SMG B 16 port analog gateway has three types SMG1016B4 16S 16 FXS ports SMG1016B4 8S8O 8...

Страница 11: ...Type RJ 11 RJ 45 Maximum Transmission Distance 5000m FXS Charge Mode Negative Anti billing Supported Amount 1 Type RS 232 Baud Rate 115200bps Connector RJ45 to DB 9 Connector Data Bits 8 bits Stop Bit...

Страница 12: ...n Go out System is not yet started Orange LED light up Device works normal upon system startup Orange LED flash fast Device works normal upon system startup Green LED flash slowly Device works normal...

Страница 13: ...nway Information Engineering Co Ltd SMG B Series Analog Gateway User Manual Version 1 1 0 Page 8 please contact our technicians for help Go to Appendix C Technical sales Support to find the contact wa...

Страница 14: ...igure 2 1 Note that only the middle two cores in the RJ11 jack are valid for use Figure 2 1 RJ11 Connection The SMG B 16 port analog gateway has four 8 pin RJ45 jacks each of which can be connected to...

Страница 15: ...ddress Step 7 Make phone calls Note For your easy understanding and manipulation all examples given in this step do not involve registration that is SIP initiates calls in a point to point mode Situat...

Страница 16: ...ss 192 168 0 111 and the port 5060 will ring Situation 3 Call from an IP phone to a station IP Tel 1 Go to Port Settings Port Group on the WEB interface and click the Add New button to create a new po...

Страница 17: ...Station can forward the call to Remote B Once a flash is generated Station will go into the dialing state the FXS port sends it dialing tones before it dials the forwarding number If the dialing succ...

Страница 18: ...in good ventilation to prevent sudden failure ensuring that the ventilation holes are never jammed z During runtime if the alarm indicator lights up or flashes it indicates that the device goes abnorm...

Страница 19: ...e 3 1 Login Interface The gateway only serves one user whose original username and password are both admin You can change the username and the password via System Tools Change Password on the WEB inte...

Страница 20: ...tion Engineering Co Ltd SMG B Series Analog Gateway User Manual Version 1 1 0 Page 15 Figure 3 2 Login Interface after Language Modified After login you can see the main interface as below Figure 3 3...

Страница 21: ...o 3 2 1 System Info Figure 3 5 System Info Interface See Figure 3 5 for the system info interface You can click Refresh to obtain the latest system information The table below explains the items shown...

Страница 22: ...kernel on the gateway Product Type The type of current analog gateway 3 2 2 Channel State Figure 3 6 Channel State Interface See Figure 3 6 for the channel state interface where shows the channel type...

Страница 23: ...ervice to the latest open or refresh of this interface You can click Refresh to obtain the current call count information The table below explains the items shown in Figure 3 7 Item Description Call D...

Страница 24: ...he latest open or refresh of the interface Click Refresh to refresh the count of SIP messages or click Clear to clear the current count of SIP messages 3 3 Quick Config Figure 3 9 Quick Config Interfa...

Страница 25: ...ttings interface Figure 3 11 Quick Config SIP Settings Interface See Figure 3 12 for the FXS Settings interface The configuration items on this interface are the same as those on the FXS interface Ref...

Страница 26: ...s includes six parts SIP SIP Compatibility SIP Station SIP Server NAT Setting and Media See Figure 3 15 SIP Settings is used to configure the general SIP parameters SIP Compatibility is used to set wh...

Страница 27: ...anges Refer to 3 9 15 Restart for detailed instructions The table below explains the items shown in Figure 3 16 Item Description SIP Port Monitoring port of SIP signaling The value range of it must be...

Страница 28: ...e SIP registry Once the registry is overdue the gateway should be registered again This configuration item is valid only when Register Gateway is set to Yes Range of value 10 3600 calculated by s with...

Страница 29: ...terface The table below explains the items shown in Figure 3 17 Item Description Obtain CalleeID from There are two optional ways to obtain the called party number from To Field and from Request Field...

Страница 30: ...nswer Time Sets the maximum time for the SIP channel to wait for the answer from the called party of the outgoing call it initiates If the call is not answered within the specified time period it will...

Страница 31: ...Settings menu Click SIP Station to go into the SIP Station interface By default there is no available SIP station See Figure 3 18 below Figure 3 18 SIP Station Setting Interface Click Add New to add S...

Страница 32: ...ion items on this interface are the same as those on the Add New SIP Station interface Figure 3 21 SIP Station Modification Interface To delete a SIP station check the checkbox before the correspondin...

Страница 33: ...IP Item Description Index The index of each SIP server The gateway supports up to 8 SIP servers Description More information about each SIP server with the default value of default After configuration...

Страница 34: ...select all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all SIP serv...

Страница 35: ...the failure of direct communication between the gateway and the destination address so as to ask the remote end to send signaling messages or voice data to it during the signaling or voice communicati...

Страница 36: ...tore the configurations If a dialog box pops up after you save your settings asking you to restart the system do it immediately to apply the changes Refer to 3 9 15 Restart for detailed instructions T...

Страница 37: ...means a lower jitter processing capability but as well as a decreased voice delay Range of value 20 200 calculated by ms with the default value of 20 Note This is only valid if the Jitter Mode is set...

Страница 38: ...5 3 6 3 G722 10 20 30 40 64 AMR 20 40 60 4 75 20 40 60 15 2 iLBC 30 60 13 3 3 5 Advanced Settings Advanced Settings includes thirteen parts FXS FXO Tone Detector Tone Generator DTMF Ringing Scheme Fa...

Страница 39: ...ed Settings 3 5 1 FXS Figure 3 29 FXS Configuration Interface See Figure 3 29 for the FXS configuration interface The table below explains the items shown in the above figure Item Description Hook fla...

Страница 40: ...or after the 1st Ring The default value is after 1st Ring Send Polarity Reversal Signal Once this feature is enabled the gateway will send the polarity reversal signal to a corresponding FXS channel w...

Страница 41: ...he call automatically if these conditions are satisfied The default setting is being disabled FSK Standard Standard for sending FSK formatted CallerID which varies in different countries and districts...

Страница 42: ...and Both near end and far end cancellation with the default value of Near end cancellation Non linear Processing Sets whether to enable the mode of non linear processing By default this feature is en...

Страница 43: ...er frequency Range of value 0 or 300 3400 calculated by Hz The default value is 0 Duration at ON State The duration of tones at on state The default setting Dial Tone is 1500ms Busy Tone is 350ms Ring...

Страница 44: ...Figure 3 33 for the Tone Generator Setting interface By default there are four tones on it Dial Tone a single tone with 450HZ frequency plays continuously Ringback Tone a single tone with 450HZ freque...

Страница 45: ...lated by dB The default value is 0 Voice Path Delay Once this feature is enabled the DTMF in the voice data will be clamped Range of value 0 20 calculated by ms The default value is 20 DTMF Display vi...

Страница 46: ...D or Alter Info The table below explains the items shown in the above figure Item Description CallerID The gateway will match the CallerID set in this item to that of the incoming call If they are mat...

Страница 47: ...first ring After configuration click Save to save the above settings into the gateway or click Reset to restore the configurations 3 5 7 Fax Figure 3 36 Fax Configuration Interface Disable by default...

Страница 48: ...The default value is Initiate Negotiation as Fax Receiver Maximum Fax Rate Sets the maximum faxing rate for both receiving and transmitting Range of value 14400 9600 and 4800 calculated by bps with th...

Страница 49: ...successful When the Blind Transfer feature is enabled set a corresponding function key in the box behind After you transfer a call by rapidly clapping on the hook switch dial the set function key for...

Страница 50: ...New button on the bottom right corner See Figure 3 41 for the dialing rule adding interface Figure 3 41 Add New Dialing Rule The table below explains the items shown in Figure 3 41 Item Description In...

Страница 51: ...n these two numbers is used to separate numbers or number ranges representing alternatives Only represents symbol Only set it at the beginning of the string representing symbol There are 19 dialing ru...

Страница 52: ...dify in Figure 3 40 to modify the dialing rules See Figure 3 42 for the dialing rule modification interface The configuration items on this interface are the same as those on the Add New Dialing Rule...

Страница 53: ...ue of 6 In case your dialing rules do not include the call will fail if there is no digit dialed or no dialing rule matched during this interval in case your dialing rules include the gateway will wai...

Страница 54: ...e settings 3 5 11 Cue Tone Figure 3 46 Cue Tone Interface See Figure 3 46 for the Cue Tone interface The table below explains the items shown in the above figure Item Description Language Sets the lan...

Страница 55: ...e required color ring file to the gateway Figure 3 48 Color Ring Upload Interface The table below explains the items shown above Item Description Index The unique index of each color ring to be upload...

Страница 56: ...elect all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all color rin...

Страница 57: ...or QoS A control premium QoS with a bigger value has a higher priority The value range is 0 63 with the default value of 26 3 6 Port Settings Port Settings includes three parts FXS FXO and Port Group...

Страница 58: ...on interface Item Description Port Serial number of the FXS port on the device Type Type of the port on the device FXS This item is not configurable Register Port Sets whether to register the port to...

Страница 59: ...2 calculated by dB with the default value of 0 Echo Canceller The echo cancellation feature for a call conversation over the FXS channel By default this feature is enabled and the effect can reach 128...

Страница 60: ...he Call Forward feature is enabled this item can not be left empty Color Ring Sets whether to enable the color ring feature or not with the default setting of being disabled Note Only when there are a...

Страница 61: ...erface are the same as those on the FXS Modification Interface The others are described in the table below Item Description Starting Port The starting serial number of the FXS port on the device in th...

Страница 62: ...two options Authentication Password Batch Step Size Sets the increase or decrease step size of the authentication password in the batch setting Authentication Username Batch Rule The rule for batch s...

Страница 63: ...is set to Yes the item Reg Status shows Failed or Registered SIP Account Registration account of an FXO port The default SIP account is 80XX among which XX represents the corresponding port number For...

Страница 64: ...Range of value 24 12 calculated by dB with the default value of 0 Echo Canceller The echo cancellation feature for a call conversation over the FXO channel By default this feature is enabled and the e...

Страница 65: ...e batch setting Ending Port The ending serial number of the FXO port on the device in the batch setting Starting SIP Account The starting SIP account in the batch setting Starting Authentication Passw...

Страница 66: ...e Batch Step Size Sets the increase or decrease step size of the authentication username in the batch setting After configuration click Save to save the settings into the gateway or click Cancel to ca...

Страница 67: ...to the SIP server Only when this configuration item is set to Yes can you see the configuration items SIP Account and Password SIP Account When the port group initiates a call to SIP this item corres...

Страница 68: ...e registered SIP account and password of the whole gateway Refer to 3 4 1 SIP for gateway registration Register Port Group SIP initiates a call with the registered SIP account and password of the port...

Страница 69: ...all the idle FXS ports in this port group Ringing by Turns Ring the ports in this port group according to the Rule for Ringing by Turns which can be user defined Refer to the format of the rule in Fig...

Страница 70: ...3 61 Modify Port Group To delete a port group check the checkbox before the corresponding index in Figure 3 59 and click the Delete button Check All means to select all available items on the current...

Страница 71: ...ter number manipulation The default value is Route before Number Manipulate After configuration click Save to save the above settings into the gateway 3 7 2 IP to Tel Figure 3 64 IP Tel Routing Rule C...

Страница 72: ...nsisting of digits 0 9 or character ranges defined by represents a character within the range it defines Values in only can be characters 0 9 punctuations and is used between two characters to indicat...

Страница 73: ...tion Interface Click Modify in Figure 3 66 to modify a routing rule The configuration items on the IP Tel routing rule modification interface are the same as those on the Add New Routing Rule IP Tel i...

Страница 74: ...ck Add New to add them manually See Figure 3 69 You may use the default values of all the configuration items herein except for Destination IP and Destination Port Figure 3 69 Add New Routing Rule Tel...

Страница 75: ...r click Close to cancel the settings See Figure 3 70 for the Tel IP routing rule configuration interface after your configuration There is a rule displayed with Index 63 Destination IP 192 168 1 101 a...

Страница 76: ...eeID See Figure 3 72 Figure 3 72 Number Manipulation 3 8 1 IP to Tel CallerID Figure 3 73 IP Tel CallerID Manipulation Interface Standard See Figure 3 73 for the IP Tel CallerID manipulation interface...

Страница 77: ...lation rule which denotes its priority A number manipulation rule with a smaller index value has a higher priority If a call matches several number manipulation rules it will be processed according to...

Страница 78: ...t The amount of digits to be deleted from the right end of the number If the value of this item exceeds the length of the current number the whole number will be deleted The default value is 0 Reserve...

Страница 79: ...all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipul...

Страница 80: ...r manipulation process for IP Tel CalleeID is almost the same as that for IP Tel CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 78 for IP Tel CalleeID manipu...

Страница 81: ...lation rule can be added by the Add New button on the bottom right corner of the list in the above figure See Figure 3 80 for the Tel IP CallerID manipulation rule adding interface You may use the def...

Страница 82: ...ed from the left end of the number If the value of this item exceeds the length of the current number the whole number will be deleted The default value is 0 Stripped Digits from Right The amount of d...

Страница 83: ...all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipul...

Страница 84: ...lation process for Tel IP CalleeID is almost the same as that for Tel IP CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 83 Figure 3 84 for the Tel IP CalleeI...

Страница 85: ...ersion 1 1 0 Page 80 Figure 3 84 Tel IP CalleeID Manipulation Interface Character 3 9 System Tools System Tools is mainly for gateway maintenance It provides such features as IP modification data back...

Страница 86: ...s are allowed You can set an IP whitelist to allow all IPs within it to access the gateway freely Also can set an IP blacklist to forbid all IPs within it to access the gateway SYSLOG Sets whether to...

Страница 87: ...Restart Sets whether to restart the gateway regularly every day at the preset Restart Time By default this feature is disabled Restart Time Sets the time to restart the gateway regularly System Time T...

Страница 88: ...3 88 for the upgrade interface where you can upgrade the WEB gateway service kernel and firmware to new versions Select the upgrade package tar gz The gateway will do MD5 verification before upgradin...

Страница 89: ...e Figure 3 90 and you can learn the detailed upgrading information from the upgrade information box at the bottom Figure 3 90 System Upgrading Interface Note that clicking Reset can only delete the se...

Страница 90: ...to start the capture according to your requirement Click Start to start capturing packets Click Stop to stop the capture and download the captured packets 3 9 5 Data Recording Figure 3 92 Data Recordi...

Страница 91: ...ck the checkbox before Enable Call Log to enable the call log feature including Call Log and SIP Log Call from IP Channel displays the call log information generated on all IP channels and Call from P...

Страница 92: ...up Upload Figure 3 96 Backup Upload Interface See Figure 3 96 for the backup and upload interface To back up the configuration file to your PC just click Backup To upload a configuration file select i...

Страница 93: ...Interface See Figure 3 99 for the factory reset interface Click Reset to restore all configurations on the gateway to factory settings 3 9 10 System Monitor Figure 3 100 System Monitor Configuration I...

Страница 94: ...tralized management platform and accept the management of the platform The table below explains the items shown in above figures Item Description Company Name The name used to register the gateway to...

Страница 95: ...on between the gateway and the centralized management server 3 9 12 PING Test Figure 3 102 Ping Test Interface See Figure 3 102 for the Ping test interface A Ping test can be initiated from the gatewa...

Страница 96: ...e figure Item Description Source IP Address Source IP address where the Tracert test is initiated Destination Address Destination IP address on which the Tracert test is executed Maximum Jumps Maximum...

Страница 97: ...ame and password and then confirm the new password After configuration click Save to apply the new username and password or click Reset to restore the configurations After changing the username and pa...

Страница 98: ...imum transmission distance 5000m Impedance Telephone line impedance Compliant with the national standard impedance for three component network Console Port Amount 1 RS 232 Baud rate 115200bps Connecto...

Страница 99: ...rule configuration interface Fill in Source IP with the gateway s IP address e g 192 168 1 101 and select a port group e g Port Group 2 as Destination Port Group to be called Then if the IP end of th...

Страница 100: ...inimum timeout 15s for each port in the ringing queue the maximum number of ports for ringing by turns is 12 For example if you set Timeout for Ringing by Turns to 20s the maximum number of ports for...

Страница 101: ...Synway Information Engineering Co Ltd SMG B Series Analog Gateway User Manual Version 1 1 0 Page 96 Refer to Q2 in this chapter for detailed information...

Страница 102: ...Information Engineering Co Ltd http www synway net 9F Synway D R Center No 3756 Nanhuan Road Binjiang District Hangzhou P R China 310053 Tel 86 571 88860561 Fax 86 571 88850923 Wechat QR Code Scan th...

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