Synectix VMS Lite, Руководство пользователя

Страница: 30 / 83

Synectix VMS Lite
29
Note: If only the Busy string is programmed and the No-Answer string is left blank, the
Synectix VMS Lite
prompts back “The person is not available” when the extension
returns a Busy string. This is normally required to be done when the PBX returns the
same string for both Busy or No answer and the unit has no method of distinguishing
between the two.
1.5.1.7 Transfer & Retrieve Strings:
Normally, a call is transferred by hook flashing to put the caller on hold and then
dialing the extension number, to which the call is to be transferred; and to retrieve this
call, hook-flash again. However, for some PBX systems, instead of hook flashing to
transfer or retrieve a call, a string - which may or may not include a hook flash - is to be
dialed.
The
Synectix VMS Lite
prompts you with the following choices:

Press 1 for Transfer String.

Press 2 for Retrieve String for Busy.

Press 3 for Retrieve String for No-Answer.

Press 4 for Retrieve String for Invalid.
Each of these strings contains maximum 16 characters including digits. After entering
the string, you may accept it by pressing 1 or press 9 to cancel and return to previous
menu. For Example:
Transfer string = *1<Hook-flash><Extn>. Enter ** 1 *0 *3
Retrieve string for Busy = *2<Hook-flash>. Enter ** 2 *0
1.5.1.8 Cadence Values:
Cadence values are the Timings corresponding to the different Call Progress patterns
unique to each PBX. When the
Synectix VMS Lite transfers a call to an extension, it
monitors the call progress cadences and calculates the ON and OFF timings of the
signal. These timings are stored in values that are multiples of 33 msec.
Each complete string consists of 12 digits where each value is entered as 3-digit
number in the range 001 to 255. Alphabets and special characters are not allowed. The
Cadence string consists of 1st Cycle - ON, 1st Cycle - OFF, 2nd Cycle - ON, 2nd Cycle -
OFF. Hence a cadence string of 015-010-015-040 corresponds to a cadence-timing
pattern of 0.50-0.33-0.50-1.32 seconds on-off-on-off pattern.
After you press 8 for “Cadence Values”,
Synectix VMS Lite
prompts you with the
following choices:

Press 1 for Busy Cadence.

Press 2 for Reorder Cadence.

Press 3 to Listen to the Last Call Progress.

Press 4 for Wait Time before Call Progress.

Press 5 for Answer Detection Time.