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Frequently Asked Questions

 

SNAP DMX

 User Guide 

  16

 

 

 

 

 

Troubleshooting 

In the realm of wireless communications, various factors can affect reliable data 
communications. This section lists several known factors and possible remedies. 

Signal Strength Problems 

SNAP DMX adapters should communicate well when placed in near proximity to one 
another, but might not communicate well when moved farther apart (as indicated by LED 
A not consistently indicating green for DMX traffic on the receiving device). You can 
make several adjustments to remedy this situation: 

‣

 

Try orienting the external antenna into different positions. Since antennas work 
best when they are in the same spatial plane, essentially parallel to one another 
without being directly above or below each other, try to position the antennas of all 
your SNAP DMX devices in the same orientation.

 

‣

 

There could be other interference problems in your vicinity such as large metal 
objects, dense foliage, and other objects that prevent signal transmission or 
attenuation (signal loss). Microwave ovens can cause interference problems. Try 
moving the units physically to another usable location to see if signal strength 
improves.

 

‣

 

Try changing the Universe of each device. There are 16 separate Universes (0 – 15) 
spread across the 2.4GHz frequency band. Various other 2.4 GHz devices, such as 
cordless phones and Wi-Fi routers, may be flooding one channel, but not another 
one.

 

Odd Performance 

If you believe your SNAP DMX adapter is not performing adequately, you should 
consider the following instances: 

‣

 

Poor signal strength – try adjusting the antennas as described above.

 

‣

 

Incorrect Universe assignment – try setting the Universe again; while in Universe 
Configuration Mode, make sure that LED B & C light up the same way on all units 
to make sure they are assigned the same Universe number (0-15) as shown in 
Figure 2: LED B & C Color Chart

 

‣

 

Incorrect Security Key has been assigned – While stepping through each Security 
Key Configuration Mode, verify that each SNAP DMX adapter has the same 
security key set for each of the four Security Key Modes.

 

 

 

 

 

 

 

 

 

Содержание DMXpro LP510-001

Страница 1: ...ss DMX Adapter User Guide Wireless Technology to Control and Monitor Anything from Anywhere Synapse Wireless Inc 500 Discovery Drive Huntsville AL 35806 256 852 7888 www synapse wireless com Document Number 600072 01A ...

Страница 2: ...ny interference received including interference that may cause harmful operation Please refer to the full FCC and IC statements found in the appendix at the end of this user guide Copyright 2011 Synapse Wireless Inc All Rights Reserved All Synapse products are either patented or patent pending Synapse logo and SNAP are registered trademarks of Synapse Wireless Inc 500 Discovery Drive Huntsville AL...

Страница 3: ... DMX 7 Quick Start Instructions 7 Quick Installation Success QIS Indicator 7 Advanced Setup 9 How to Reset to Factory Defaults 9 Configuration Modes 9 Universe Configuration Mode 9 Security Key Configuration Modes 9 Mesh Hop Configuration Mode 10 Transitioning between Configuration Modes 10 Setting a Value in Configuration Mode 11 Setting a Universe 12 Setting a Unique Security Key 12 Mesh Hopping...

Страница 4: ...sked Questions 17 Appendices 18 Mounting Options 18 Specifications 19 Regulatory Information and Certifications 20 RF exposure statement 20 FCC certifications and regulatory information USA only 20 Modifications FCC 15 21 21 Declaration of Conformity 21 Industry Canada IC certifications 21 ...

Страница 5: ...nforms to European power transmission standards You can easily configure your SNAP DMX adapters using the single button labeled Mode Key Features of SNAP DMX Automatically operates as either the transmitter or receiver Flexible Terminal Block connector allows use of previously purchased high quality cables so it doesn t matter whether you need three pin five pin male or female connectors Features ...

Страница 6: ... Mode is a configuration setting that allows a user to set various items such as Universe and Security Key Configuration Mode is indicated by the state of LED A Amber LED color sometimes an LED is discussed as being an Amber color The LEDs generate an Amber color by combing a Red at the top and green on the bottom When both colors are displayed and you are looking directly at the LED you will see ...

Страница 7: ...their roles as receivers forwarding the commands to their attached DMX device s The default Universe setting from the factory is 1 See the Advanced Setup section for instructions on changing this Universe setting Third enjoy the show It s usually that simple When possible it is best to have everything in close proximity to verify communications before moving each light and adapter to its permanent...

Страница 8: ...our setting for Channel 1 using your console or controller you will see LED B change colors on all SNAP DMX Devices set to the same Universe as the Controller s SNAP DMX adapter If LED B remains dark or unlit it is not receiving any DMX traffic at all This could be caused by having a different Universe or Security Key setting on your SNAP DMX adapter attached to your controller or it could be caus...

Страница 9: ...the button until this pattern stops LED C will turn green This indicates that the unit has rebooted with factory default settings Configuration Modes The Mode button is used to configure SNAP DMX adapters Long presses of the button will cycle through a set of configuration modes defined below While in each configuration mode short presses of the button will cycle through setting the values for the...

Страница 10: ...r button presses Those LEDs also display colors to reflect the broadcast or connectivity state of your network The SNAP DMX adapter has six different Configuration Modes where you can change Universe assignment security key and more To enter Configuration Mode as well as cycle through all six modes press and hold the Mode button down for approximately 2 seconds You transition from Mode to Mode by ...

Страница 11: ...each number before cycling back to 0 zero The B C LEDs display different color codes to indicate which number you have currently set Note You must unplug the USB power cable in order to save and reboot the new setting and return to normal operation Setting LED B LED C 0 OFF OFF 1 OFF GREEN 2 OFF RED 3 OFF AMBER 4 GREEN OFF 5 GREEN GREEN 6 GREEN RED 7 GREEN AMBER 8 RED OFF 9 RED GREEN 10 RED RED 11...

Страница 12: ... the following steps Choose a number from 0 15 for Key 1 Choose another number from 0 15 for Key 2 another for Key 3 and a final one for Key 4 Assign each of the four numbers you choose in Step 1 to the corresponding security Key as shown below a Enter Universe configuration mode by pressing and holding down the Mode button for approximately 2 seconds LED A will flash Red to indicate you are setti...

Страница 13: ... wired transmission will go enabling and increasing the Mesh Hop setting will extend the distance or ability for a wireless transmission to reach nodes that cannot receive the DMX commands from the SNAP DMX adapter connected to your console controller Values Setting Mesh Hop value to a non zero number will enable a SNAP DMX adapter to be a repeater along with its normal job if a DMX device is also...

Страница 14: ...P DMX adapters on the second floor should also hear that transmission Therefore the first hop has now been completed 3 The SNAP DMX Repeater on the second floor located in the blue circle has its Mesh Hop value also set to 3 It will also repeat the controller s DMX traffic it receives since it is now operating as a Repeater This is the completion of Mesh Hop number 2 4 SNAP DMX adapters on the sec...

Страница 15: ...device This design provides the greatest flexibility while eliminating issues such as cable quality insufficient cable lengths mismatched connectors or pin out requirements By providing a method for using your existing cables you don t need to buy male female connection adapters or 3 5 pin adapters Select an existing DMX cable and cut it into two pieces after measuring the distance you will need b...

Страница 16: ... dense foliage and other objects that prevent signal transmission or attenuation signal loss Microwave ovens can cause interference problems Try moving the units physically to another usable location to see if signal strength improves Try changing the Universe of each device There are 16 separate Universes 0 15 spread across the 2 4GHz frequency band Various other 2 4 GHz devices such as cordless ...

Страница 17: ...e NV memory maintaining your settings when power is cycled As shipped from the factory are the SNAP DMX products configured to use a 3 pin or 5 pin DMX cable SNAP DMX products only need three wires attached from either a 3 pin or 5 pin DMX cable Please reference the section on Connecting your DMX cable I need to change the Universe currently used by my SNAP DMX Adapter which is connected to the co...

Страница 18: ...ls must be removed and the brackets slid into place There are two mounting brackets one for each side of the SNAP DMX box Remove an end panel by unscrewing the four screws and removing the panel Slide the brackets into place as shown Reattach the end panel using the four screws The end panels will securely hold the brackets in place The completed assembly is now ready to be hung on a ceiling or wa...

Страница 19: ...rity SMA RP SMA Gain 3 2 dBi Length 5 875 in 14 9 cm Impedance 50 Ohms unbalanced DMX Capability RDM 40 frames second Supports 16 DMX Universes Supports up to 512 DMX channels RS 485 cable connector 3 wire or 5 wire Terminal Block Environmental Performance Operating Temperature 30 to 85 C Included Wall Plug 0 to 45 C Operating Humidity 10 to 90 non condensing Physical Properties Case Extruded Alum...

Страница 20: ...adiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is en...

Страница 21: ...ations Part 15 Subpart B for Class B equipment FCC 96 208 as it applies to Class B personal computers and peripherals The products listed above have been tested at an External Test Laboratory certified per FCC rules and has been found to meet the FCC Part 15 Emission Limits Documentation is on file and available from Synapse Wireless Inc Industry Canada IC certifications This digital apparatus doe...

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