Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products
returned to Symbol’s manufacturing plant in the US. For warranty service in North
America, call the Symbol Support Center at 1-800-653-5350. International
customers should contact the local Symbol office or support center. If warranty
service is required, Symbol will issue a Return Material Authorization Number.
Products must be shipped in the original or comparable packaging, shipping and
insurance charges prepaid. Symbol will ship the repaired or replacement product
freight and insurance prepaid in North America. Shipments from the US or other
locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts
removed from repaired products. Customer will pay for the replacement product in
case it does not return the replaced product to Symbol within 3 days of receipt of the
replacement product. The process for return and customer’s charges will be in
accordance with Symbol’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the
appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original
warranty term.
Symbol’s Customer Service organization offers an array of service plans, such as on-
site, depot, or phone support, that can be implemented to meet customer’s special
operational requirements and are available at a substantial discount during warranty
period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or
implied, on products furnished hereunder, including without limitation implied
warranties of merchantability and fitness for a particular purpose. The stated express
warranties are in lieu of all obligations or liabilities on part of Symbol for damages,
including without limitation, special, indirect, or consequential damages arising out
of or in connection with the use or performance of the product.
Seller’s liability for damages to buyer or others resulting from the use of any product,
shall in no way exceed the purchase price of said product, except in instances of
injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental
or consequential damages, so the proceeding exclusion or limitation may not apply
to you.
70-15663-03
Revision C - August 1999
