What to do if a virus is found
If a virus is found by Auto-Protect
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If a file cannot be repaired, you receive an alert telling
you that the repair was not made and recommending that
you quarantine the file. You have the same options as
those listed in the table, with the exception of Repair the
infected file.
If you are using Windows 2000/XP
If a virus is found and either repaired or automatically
deleted by Auto-Protect in Windows 2000/XP, you
receive an
alert
telling you which file was repaired or
deleted and which virus, Trojan horse, or worm was
infecting the file. If you have an active Internet
connection, selecting the virus name opens the Symantec
Web page that describes the virus.
If Auto-Protect finds a virus in a compressed file, such as
a .zip file, the alert displays the name and location of the
compressed file. To stop further alerts for viruses found
Delete the infected
file
Erases both the threat and the infected file. Select Delete
if Repair is not successful. Replace the deleted file with
the original program file or backup copy. If the virus,
Trojan horse, or worm is detected again, your original
copy is infected.
Do not open the
file, but leave the
problem alone
Stops the current operation to prevent you from using an
infected file. This action does not solve the problem. You
will receive an alert the next time that you perform the
same activity.
Ignore the
problem and do
not scan this file
in the future
Adds the file that is suspected of containing a threat to
the Exclusions list. When you add a file to the Exclusions
list, the file is excluded from any future virus scans,
unless you remove it from the list. Select this option only
if you know that the file does not contain a virus.
Ignore the
problem and
continue with the
infected file
Continues the current operation. Select this option only
if you are sure that a virus, Trojan horse, or worm is not
at work. You will receive an alert again. If you are not
sure what to do, select Do not open the file, but leave
the problem alone.
Action
Result
Содержание NORTON INTERNET SECURITY 2004
Страница 1: ...User s Guide ...
Страница 6: ......
Страница 22: ...Responding to emergencies Prepare for emergencies 22 ...
Страница 48: ...Installing Norton Internet Security If you need to uninstall Norton Internet Security 48 ...
Страница 94: ...Options Password protect Norton AntiVirus options 94 ...
Страница 104: ...Keeping current with LiveUpdate About your subscription 104 ...
Страница 138: ...Protecting disks files and data from viruses Schedule scans 138 ...
Страница 158: ...Creating accounts for multiple users Customize Norton Internet Security accounts 158 ...
Страница 178: ...Blocking unwanted email messages Customize Norton AntiSpam 178 ...
Страница 190: ...Monitoring Norton Internet Security About the Log Viewer 190 ...
Страница 206: ...Troubleshooting Troubleshoot Rescue Disks 206 ...
Страница 220: ...Glossary 220 ...