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Diagnostics
This appendix contains information that may be helpful for diagnostic
purposes.
Hard drive detection and diagnostic information
Norton Ghost has the ability to generate several different diagnostic reports
outlining the hard drive devices detected, other system-related information,
and error conditions when they are detected.
Norton Ghost abort error file (ghost.err)
An error message consists of an error number, a description, and possibly a
suggestion of what can be done to remedy the problem.
The Norton Ghost abort error file includes these details along with
additional drive diagnostics and details required to assist technical support
in diagnosing the cause of the problem.
The Norton Ghost abort error file is generated when a erroneous condition
is detected by the software which Norton Ghost is unable to recover from
or work around. The ghost.err file is generated in the directory where the
Norton Ghost executable resides. If this location is read-only, the ghost.err
file output location should be redirected. The location and file name of the
abort file generated by Norton Ghost during an abort can be altered using
the -afile=drive:\path\filename command line switch.
For more information, see
“Troubleshooting”
on page 67.
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Содержание NORTON GHOST
Страница 1: ...Norton Ghost Personal Edition User s Guide ...
Страница 12: ...Chapter 1 About Norton Ghost Personal Edition 12 ...
Страница 20: ...Chapter 2 Setting up Norton Ghost 20 ...
Страница 46: ...Chapter 3 Using Norton Ghost 46 ...
Страница 76: ...Disk Replacement Form 76 ...
Страница 80: ...Index 80 ...