Symantec Mail Security, Руководство администратора

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126 Working with Spam Quarantine
Configuring Spam Quarantine
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The amount of time required for the search is dependent on how many
search boxes you filled in and the number of messages in the current
mailbox. Searching in the administrator mailbox will take longer than
searching in a user’s mailbox.
■
Spammers usually “spoof” or forge some of the visible messages headers
such as
From:
and
To:
and the invisible envelope information. Sometimes
they forge header information using the actual email addresses or domains
of innocent people or companies.
Differences between the administrator and user search
pages
The pages displayed for administrators and other users on your network have
the following differences:
■
Quarantine administrators can search for recipients.
■
In the Search Results page, users can only delete their own quarantined
messages. Quarantine administrators can delete all users’ quarantined
messages.
Configuring Spam Quarantine
Most Spam Quarantine settings are accessed by clicking Quarantine Settings on
the Settings tab, then clicking on the Spam tab, if necessary.
Delivering messages to Spam Quarantine from the Scanner
Use the Group Policies filtering actions to deliver spam messages to Spam
Quarantine.
Note: Spam Quarantine does not use a separate SMTP mail server to send
notifications and resend misidentified messages, although an SMTP mail server
must be available to receive notifications and misidentified messages sent by
Spam Quarantine. Set this SMTP server on the Control Center Settings page.
The SMTP server you choose should be downstream from the Scanner, as
notifications and misidentified messages do not require filtering.
To deliver messages to Spam Quarantine
1 In the Control Center, click Policies > Spam .
2 Click Add .