Maintenance / Guarantee
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11 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Do not use any cleaning agents or solvents.
Apart from occasionally cleaning the housing, no other upkeep is necessary.
Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The imple-
mentation of carefully chosen materials and highly developed technologies ensure trouble−free
functioning and a long service life. The terms of guarantee do not apply where the cause of equip-
ment malfunction is the fault of the telephone network operator or any interposed private branch
extension system. The terms of guarantee do not apply to the batteries or power packs used in the
products. The period of guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guarantee will be re-
dressed free of charge. Rights to claims under the terms of guarantee are annulled following
tampering by the purchaser or third parties. Damage caused as the result of improper handling or
operation, normal wear and tear, incorrect positioning or storage, improper connection or installa-
tion or Acts of God and other external influences are excluded from the terms of guarantee. In the
case of complaints, we reserve the right to repair defective parts, replace them or replace the en-
tire device. Replaced parts or devices become our property. Rights to compensation in the case of
damage are excluded where there is no evidence of intent or gross negligence by the manufac-
turer.
If your device does show signs of a defect within the period of guarantee, please contact the sales
outlet where you purchased the SWITEL device, producing the purchase receipt as evidence. All
claims under the terms of guarantee in accordance with this agreement can only be asserted at
the sales outlet. No claims under the terms of guarantee can be asserted after a period of two
years from the date of purchase and hand−over of the product.
