In Case of Problems
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7 In Case of Problems
Service hotline
Should problems arise with the BCF900 A/V monitoring set, please refer to the following information
first. In the case of technical problems, please contact our hotline within Switzerland under tel.
0900 00 1675 (cost with Swisscom at time of going to print: CHF 2.60/min). In the case of claims under
the terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
Solutions
Equipment does not
function
- Transmitter and/or receiver are not switched on.
- The battery is empty or defective.
- Power adapter plugs are not connected properly.
No reception
- Transmitter and receiver are not registered.
- Transmitter is too far from object being monitored, e.g. baby.
Observe the minimum distance of one meter.
- The receiver and transmitter are too far apart.
Reception interference
- The receiver and transmitter are too far apart.
- The battery power is too low.
- Other electronic devices are causing interference in the field of
transmission.
Beeping noise (acoustic
feedback)
- Increase the distance between receiver and transmitter.
- Reduce the volume on the receiver.
Noise
- The battery power is too low.
Picture but no sound
transmission
- Volume setting is too low.
Picture is in black and white - The night vision function is active.
The battery in the receiver
is not being charged.
- The power adapter plug is not connected properly.
