Switch2 G6, Руководство пользователя, Страница: 8 / 9

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www.switch2.co.uk Visit quickpay.switch2.co.uk or download the Switch2 app to top-up
Frequently Asked Questions
If you have no heat and hot water...
Your G6 screen is blank...
You don’t know where your
nearest payment outlet is…
You have a general query
with your account...
Have you checked the following:
•
Does your Home Screen say ON in the top right corner?
•
Do you have enough credit on your G6?
•
Have you activated your emergency credit?
•
Is your heating programmer turned on?
•
Is your room thermostat turned up?
If you have answered YES to all of these, please contact our customer service team
on
0333 321 2010
Have you checked:
•
Have you pressed the orange button and the screen is still blank
(no text or images)
If you have answered YES to the above, please contact our customer service team
on
0333 321 2010
Please go online and visit
www.paypoint.com and enter
your postcode to find a list of the
PayPoint outlets in your local area.
If you have a query and you can’t
find an answer in this booklet,
please contact us on
0333 321 2010
Energy Advice
•
Get to know your heating controls
(programmer) and use this to set
the heating to turn on and off
when necessary
•
If you have individual controls on
your radiators make sure these are
set at the correct temperature for
the rooms where you spend time
• Try turning your room thermostat
down 1 degree and see if you are
still feeling comfortable, this could
save up to 10% of your heating bill
•
In winter it is recommended that
your living room is kept around 21°C
and the rest of your house should
be heated to 18°C
• Close your curtains at dusk to help
keep the heat in
•
Avoid drying clothes on radiators as
it lowers the room temperature
•
Install energy efficient bulbs where
possible in rooms which you
regularly use, as they can last up
to 15 times longer and provide the
same light level at a quarter of the
running costs of normal light bulbs
•
Turn off the TV and other appliances
when they are not in use
•
Turn off all lights when they are not
in use
•
Turn your heating down rather than
opening a window to reduce the
room temperature
• Never cover radiators as this can
reduce their efficiency by 30%