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www.switch2.co.uk

Visit quickpay.switch2.co.uk or download the Switch2 app to top-up

In-Home Display

1. Consumption / Cost

2. Account Info

The Consumption / Cost screens contain information on the energy you have used, its 
cost, emissions and your current usage. Icons and text will be displayed on each screen 
for each energy supply your G6 is controlling.
If you are using your G6 with two supplies i.e. Heat and Gas your G6 screens will show 
both supply types indicated with the appropriate icon listed below.

The Account Info screens show your current balances, arrears and purchase history.

Account Balance

This screen shows your current G6 credit/debt balance 
and any arrears owed. The PPU balance is the credit or 
debt value currently on your G6. An Arrears Balance 
may show on the G6 if an outstanding debt is owed and 
is to be collected through a repayment agreement. Any 
repayment agreement will have been discussed with you 
prior to its implementation.

Recent Credits

This screen shows the last 5 credit purchases that have 
been received by the G6. The time and date stated are the 
exact time at which the credit was received by the G6 and 
not the time when the credit was purchased.

Current Consumption

The Current Consumption screen shows the total units of 
energy consumed for each fuel over the last 4 full hours. 
This is updated each hour. The unit of measure for the 
supply type is displayed alongside the value e.g. the unit of 
measure for heat is kWh.

Current Tariff

This screen shows the cost applied to each unit of energy 
consumed for each fuel as well as any daily deduction. 
The supply type and tariff charge (in pence) are shown 
alongside the supply icon. If there is a standing charge 
applicable this will be shown as a ‘Daily deduction’ with the 
value in pence. If there is no deduction this icon will still be 
shown however the value will be zero (0.0p).
If you are away from home for a period of time and you 
have a daily deduction it will continue to be taken from 
your credit.

Current Power

This screen shows the current amount of energy you 
are consuming. Generally this value is read directly 
from the meter, however not all meters can provide this 
information. Where an accurate value is not available an 
estimate is calculated.

Current Emissions

This screen shows the amount of carbon dioxide (CO2) 
emissions for the energy you have consumed for each fuel 
during the last 4 hours. This value is displayed in kilograms 
(kg) of CO2.

Current Cost

This screen shows the total cost for the energy for each 
fuel used over the last 4 full hours. This is updated hourly 
and the information is displayed as a monetary value. 
Each supply will be shown with its icon and name i.e. 
radiator icon and ‘Heat’.

Heat

Electricity

Water

Gas

Chilling / Air 
Conditioning

Daily Standing 
Charge

Содержание G6

Страница 1: ...www switch2 co uk Your G6 User Guide ...

Страница 2: ...nality This shows your energy consumption and daily usage on simple to understand graphs and gauges Contents Introduction Your G6 Page 3 Pay As You Go Page 4 8 In Home Display Screens Page 9 13 Frequently Asked Questions Page 14 Energy Advice Page 15 The G6 is a simple to use device that consists of Home screen Provides the user with useful information such as current credit status and whether the...

Страница 3: ...top up your G6 the energy supplies will disconnect and OFF will be displayed in the top right corner The green supply indicator will now be off Supply On Supply Off PLEASE NOTE The mode of operation of the G6 in your property is set by your housing association development management agent and not Switch2 Top up anywhere anytime Simple system Automatic top up and regular top up available Available ...

Страница 4: ...ear this message and return to the home screen press the orange button marked Exit Sometimes things outside our control can affect credit being sent to your G6 so always try and keep your G6 in credit If you haven t received your credit by the time indicated above please contact us on 0333 321 2010 Please ensure that you keep all of your transaction receipts in case you need to contact us to discu...

Страница 5: ...use during this time The Friendly Disconnection periods are shown in the table below The In Home Display functionality within the G6 has been designed for monitoring energy consumption and its associated costs in a user friendly way Using the In Home Display can help you to understand your energy usage by showing you how much energy is been used and when The G6 communicates with the connected mete...

Страница 6: ...ch fuel over the last 4 full hours This is updated each hour The unit of measure for the supply type is displayed alongside the value e g the unit of measure for heat is kWh Current Tariff This screen shows the cost applied to each unit of energy consumed for each fuel as well as any daily deduction The supply type and tariff charge in pence are shown alongside the supply icon If there is a standi...

Страница 7: ...onsumption during any given hour At the beginning of the day this graph will be empty and is updated hourly The number of units is shown on the vertical scale along with the unit of measure Last 7 Days This screen shows a rolling weekly comparison This shows the last 7 days of consumption compared with the previous 7 days The lighter bars show the last 7 days with the darker bars behind showing th...

Страница 8: ... an answer in this booklet please contact us on 0333 321 2010 Energy Advice Get to know your heating controls programmer and use this to set the heating to turn on and off when necessary If you have individual controls on your radiators make sure these are set at the correct temperature for the rooms where you spend time Try turning your room thermostat down 1 degree and see if you are still feeli...

Страница 9: ...shire BD17 7EZ Registered in England No 3516925 This is your Payment Card If your payment card is not attached here and you have not received it in another way please contact Switch2 today via the numbers above and we will arrange for a replacement to be sent to you within 3 5 working days This system is powered by a 230V mains electricity supply Please DO NOT attempt to undertake any maintenance ...

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