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Aton CL118 - A540 / en / A31008-M2601-F151-1-2X19 / appendix.fm / 09.12.2014
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Manufacturer's advice
Faults and self-help with troubleshooting
Not every problem signifies a fault in your telephone. In some cases, problems can be resolved
by briefly interrupting the power supply to the base station (unplug the power supply unit and
then plug it in again) or removing the battery cells from the handset and reinserting them. The
following information is designed to help you with specific problems.
Important: Some problems or faults can only be resolved if you take the complete device (base
station, handset and connection cable) to the place of purchase.
The table below lists steps for troubleshooting.
The display is blank.
•
The handset is not switched on:
¤
Hold
down the End call key
•
The battery is empty:
¤
Charge the battery or replace it (
•
The key and display lock is activated:
¤
Hold
down the hash key
(
.
"Base"
flashes on the display.
•
The handset is outside the range of the base:
¤
Move the handset closer to the base.
•
The base is not switched on:
¤
Check the base power adapter.
•
The base's range has decreased because
Max. Range
is deactivated:
¤
Activate
Max. Range
or
¤
reduce the distance from handset to base.
"Register handset" or "Place handset into base" flashes on the display.
•
The handset has not yet been registered or was de-registered due to the registration of an additional
handset (more than 4 DECT registrations):
¤
Register the handset again (
page 20).
The handset does not ring.
•
The ringtone is deactivated:
¤
Activate ringtone (
•
The phone does not ring if the caller has withheld his/her number:
¤
Activate the ringtone for anonymous
calls (
The telephone does not ring during a specific time period:
¤
Check the time control for external calls
No ringtone/dial tone from the fixed line network.
•
The telephone cable supplied has not been used or has been replaced by a new cable with the wrong pin
connections:
¤
Please always use the telephone cord supplied or ensure that the pin connections are
correct when purchasing from a retailer (
The connection always terminates after approx. 30 seconds.
A repeater has been activated or deactivated (
¤
Switch the handset off and back on again
Error tone sounds after system PIN prompt.
•
The system PIN you have entered is incorrect:
¤
Repeat the procedure, reset the system PIN to 0000 if
necessary (
Forgotten system PIN.
•
¤
Reset the system PIN to 0000 (
The other caller cannot hear you.
•
The handset is "muted":
¤
Reactivate the microphone (
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