Swisscom Aton CL112, Руководство пользователя

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56
Faults and self-help with troubleshooting
Gigaset C300-C300A / Swisscom EN / A31008-M2203-F151-1-2X19 / appendix.fm / 17.06.2010
V
e
rsion 4, 16.0
9
.2005
Faults and self-help with
troubleshooting
Not every problem signifies a fault in your
telephone. In some cases, problems can be
resolved by briefly interrupting the power
supply to the base station (unplug the
power supply unit and then plug it in again)
or removing the battery cells from the hand-
set and reinserting them. The following
information is designed to help you with
specific problems.
Important: Some problems or faults can only
be resolved if you take the complete device
(base station, handset and connection
cable) to the place of purchase.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key
a
.
2. The battery is empty.
¥
Charge the battery or replace it
(
¢
page 14).
"Base" flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The base's range is reduced because Eco
Mode is activated.
¥
Deactivate Eco Mode (
¢
page 45) or
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥
Check the base power adapter
(
¢
page 12).
4. Handset has not been registered with the
base or has been de-registered.
¥
Register the handset (
¢
page 46).
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
¢
page 51).
2. The phone only rings if the phone number
has been transferred.
¥
Activate the ringer for unknown calls
(
¢
page 51).
You cannot hear a ringer/dialling tone from the
fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥
Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
¢
page 59).
Each incoming call resets the date/time incor-
rectly.
The date and time are sent via e.g., your network
provider, a router or PABXs during calling line dis-
play. This data may be incorrect.
¥
Set the date/time correctly e.g. on the router
or PABX.
¥
Do not automatically copy the date/time
¢
page 18.
The connection always terminates after
approx. 30 seconds.
Repeater activated/deactivated (
¢
page 52).
¥
Activate/deactivate the handset (
¢
page 22).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000 (
¢
page 53).
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
¢
page 53).
The other party cannot hear you.
You pressed the mute key
v
during a call.
The handset is "muted".
¥
Unmute the microphone (
¢
page 29).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not working.
¥
The caller should ask the network provider to
check Calling Line Identification (CLI).
Refer to the notes on calling line display
(
¢
page 28).
You hear an error tone when keying an input.
Action has failed/invalid input.
¥
Repeat the process.
Watch the display and refer to the user guide
if necessary.
You cannot listen to messages on the network
mailbox.
Your PABX is set for pulse dialling.
¥
Set your PABX to tone dialling.