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Troubleshooting
What can I do if my NVR no longer communicates with my cameras?
At some point in time this may happen. You may have input your router’s
password incorrectly or failed to sync network settings to all cameras.
This can cause your NVR and cameras to stop talking to each other.
There are two methods available to restore communication with your
cameras. A factory reset is required to restore the network settings on
your NVR -
1.
Right-click the mouse, click “Menu”, input your password (if needed),
click “System” then click “Restore”.
2.
As shown above, click the checkbox on the third option available then
click “OK”. Click “OK” again to confirm. This should only take a few
shorts moments. Right-click the mouse to exit.
3.
It’s now time to reset each camera. Disconnect the camera’s power
then hold down the reset button. Keep holding the reset button while
plugging in the power cable, hold for 20 seconds then release. This
should only take a few short moments.
4.
You should now see the camera in Live View mode. Repeat the above
steps for each camera available.
