SCT020 User Guide
Index
1.Welcome
2.Features
3.Technical Specifications
4.System requirements
5.Content
6.Hardware
7.Installation
7.1 Driver installation for Smart card reader
7.2 Driver installation for DNIe
8.Multimedia keyboard
9.Keyboard
9.1 Key location
9.2 Special functions
9.3 Numeric pad
10.FAQs
11.Warning: Disposal of waste batteries
17
English
10. FAQs
The certificate doesn´t work when the DNIe is inserted in its card reader slot
Please make sure the DNIe is correctly inserted in its slot. Then, check if the card reader works properly by selecting the
option “Test Reader” in the installation main menu of the device.
This window will appear. If the card reader works properly, the following message will appear onscreen: “Smart Card Re-
ader is working correctly”.
If this message doesn´t appear, please install again the device following carefully all the installation steps.
After installing again the device it should work properly. If it doesn´t, please contact with our Technical Support.
I can not view the AC RAIZ DNIe root certificate
This problem could appear in Internet Explorer, Netscape and Firefox navigators.
The installation program copies the root certificate in the following directory: c:\Program Files\DNIe\con el nombre
ACRAIZ_CERTIFICATE_AND_CRL_SIGNING_SHA1.crt.
To solve this problem open the navigator (Internet Explorer, Netscape or Firefox) and then select the certificate and, wi-
thout loose the file, put it in the navigator window. Then you have to follow the indicated steps.
If you want to verify if the root certificate is correctly installed, consult the steps indicated in this user guide.
I can not view the PKCS#11 DNIe module
This problem could appear in Firefox and Netscape navigators. The installation program copy the PKCS#11 cryptographic
module in the following directory: c:\Program Files\DNIe\ con el nombre instalac.htm
Open a navigator window (Netscape or Firefox) , select the file instalac.htm and, without loose the file, put it in the navi-
gator window. Follow the indicated steps.
If you want to verify if the root certificate is correctoy installed consult the steps indicated in this user guide.
I want to use my DNIe in a computer in which has been installed the cryptographic module under
another user
The DNie cryptographic module is installed in the following way:
CSP module for Microsoft
PKCS#11 module for Netscape and Firefox
Root Certificate: for Microsoft, Netscape and Firefox
When a new user want to use the DNIe in a computer with another cryptographic module installed, the navigator software
has to be configured again:
Internet Explorer
Under Internet Explorer the new user only has to install the Root Certificate. Follow the indications shown in the question
“I can not view the AC RAIC DNIe root certificate”.
Netscape and/or Firefox
These are the steps the user has to follow to complete the installation:
- Install the AC RAIZ DNIE root certificate. Follow the indiations shown in the question “I can not view the AC RAIZ DNIe
root certificate”.
- Setup the Security Device. Follow the steps indicated in the question “I can not view the PKCS#11 DNIe module”
11. Warning: disposal of waste batteries
This symbol on the product or its batteries or its packaging means that this product and
any batteries it contains must not be disposed of with your household waste.
Instead, it is your responsability to hand this over to an applicable collection point for
the recycling of batteries and electrical and electronic equipment. This separate co-
llection and recycling will help to conserve natural resources and prevent potential ne-
gative consequences for human health and the environment due to the possible
presence of hazardous substances in batteries and electrical and electronic equip-
ment, which could be caused by inappropriate disposal.
For more information about where to drop off your batteries and electronic waste, please contact your local city/munici-
pality office, your household waste disposal service or the shopw where you purchased the product.
Содержание SCT020
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