10
Troubleshooting
Problem
Ice cream is
not firm
enough
Things to Check
• The cylinder bowl was not in the freezer long
enough (preferably overnight).
• The freezer is not cold enough. Ice cream sets at
10 to 14°F (-10 to -12°C). If the freezer is not at 0°F
(-18°C) the ice cream will not set.
• Too much mixture was put in cylinder bowl.
Maximum fill is 1 quart.
• Ingredients are warm or at room temperature.
• The cylinder bowl was left at room temperature for
more than 5 minutes before use.
• The freezer door was opened and closed too many
times during the freezing process.
• The freezer bowl has a thick coating of ice on the
walls. After washing, dry completely prior to placing
back in freezer.
How To Clean
1.
Turn motor assembly upside
down. Grip
motor with
one hand
while hold-
ing lid with
the other.
Slide lid
free.
Holding the
unit upside
down will prevent the driveshaft
from falling out. Then remove the
driveshaft and lid.
2.
Wash the lid, churn blade, drive
shaft and cylinder bowl in hot,
soapy water.
NOTE:
Do not clean freezing
cylinder in dishwasher.
3.
Wipe the motor assembly with a
damp cloth. Never immerse the
unit in water.
4.
Make sure all parts are clean and
thoroughly dried. Never replace
cylinder in freezer if it is still wet.
NOTE:
After cleaning,
reassemble the entire motor
assembly to avoid losing parts.
The driveshaft is small and
easily lost.
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