TROUBLESHOOTING
SureCall TriFlex-2Go-T Multi-Use Kit
Cellphone-Mate, Inc.
Page 12
All rights reserved.
Problem
Resolution
Your booster restarted
and shut down for 15
minutes, and is now shut
down permanently.
Each SureCall booster is equipped with Auto Shutdown
to prevent cell tower interference. The outside antenna
may be close to a cell tower. Move the outside antenna to
a location that provides sufficient distance from the cell
tower to prevent the booster from automatically enabling
Auto Shutdown. Once away from the original location,
perform the procedure under Step 4. Connect to DC
Power on page 9.
The red LED goes ON.
More antenna separation is needed. If you cannot
provide more antenna separation and the Alert LEDs
flash after the initial activation period, lower the dial
above the blinking LED by 5 dB (for example, from 50 to
45) and monitor the bars on your cell phone to see
whether reception improves.
The
Power
LED does not
turn ON.
Be sure the DC outlet is working and is not controlled by
a wall switch that can remove power from the outlet.
The
Alert
LEDs flash
after the initial activation
period.
Lower the dial above the blinking LED by 5 dB (for
example, from 50 to 45) and monitor the bars on your cell
phone to see whether reception has improved.
The
Alert
LEDs continue
to flash.
The booster shuts down automatically, and then restarts
after 60 seconds. Turn down the
PCS
,
Cellular
, or
LTE/AWS
dial that is oscillating to prevent the booster
from shutting down automatically.
