TROUBLESHOOTING
Flex 2G Kit for vehicles (CM-FLEX2GO)
SureCall, Inc.
Page 10
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In the unlikely event you encounter a problem, use the following steps to identify and
resolve the issue.
Problem
Resolution
Booster has no power 1.
Verify that the switch on the power supply is
turned on and red LED is ON.
2.
Connect the power supply to an alternate power
source.
3.
Be sure the power source is not controlled by a
switch that can remove power from the outlet.
4.
Check the green POWER LED on the booster. If
it is OFF, return the power supply to SureCall.
Contact tech support at 1-888-365-6283 to
receive a Return Merchandise Authorization
(RMA), email [email protected], or go to
surecall.com and log on via online support
