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UPER 370SED/370SEA User's Manual
Troubleshooting
the flash utility and give you an opportunity to save your current BIOS
image. Flash the boot block and enter the name of the update BIOS image
file. Note: It is important to save your current BIOS and rename it
"super.rom" in case you need to recover from a failed BIOS update.
Select flash boot block, then enter the update BIOS image. Select "Y" to
start the BIOS flash procedure and do not disturb your system until the
flash utility displays that the procedure is complete. After updating your
BIOS, please clear the CMOS then load Optimal Values in the BIOS.
Question: After flashing the BIOS my system does not have video.
How can I correct this?
Answer: If the system does not have video after flashing your new BIOS, it
indicates that the flashing procedure failed. To remedy this, first clear CMOS per
the instructions in this manual and retry the BIOS flashing procedure. If you still
do not have video, please use the following BIOS Recovery Procedure. First,
make sure the JPWAKE jumper is disabled. Then, turn your system off and
place the floppy disk with the saved BIOS image file (see above FAQ) in drive A.
Press and hold <CTRL> and <Home> at the same time, then turn on the power
with these keys pressed until your floppy drive starts reading. Your screen will
remain blank until the BIOS program is done. If the system reboots correctly,
then the recovery was successful. The BIOS Recovery Procedure will not
update the boot block in your BIOS.
Question: Do I need the CD that came with your motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that
will greatly enhance your system. We recommend that you review the CD and
install the applications you need. Applications included on the CD are PCI IDE
Bus Master drivers for Windows 98 and Windows NT, 810 chipset drivers for
Windows 98, graphics and sound drivers and Super Doctor Monitoring software.
Question: Why can't I turn off the power using the momentary power on/
off switch?
Answer: The instant power off function is controlled in BIOS by the Power Button
Mode setting (see page 4-12). When the On/Off feature is enabled, the mother-
board will have instant off capabilities as long as the BIOS has control of the
system. When the Standby or Suspend feature is enabled or when the BIOS is
not in control such as during memory count (the first screen that appears when
the system is turned on), the momentary on/off switch must be held for more than
four seconds to shut down. This feature is required to implement the ACPI
features on the motherboard.
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