7
Contents
Chapter 7 Troubleshooting and Support
No Power ..........................................................................................................................88
No Video ...........................................................................................................................89
System Boot Failure .........................................................................................................89
Memory Errors ..................................................................................................................89
Losing the System's Setup Configuration
.........................................................................89
7.5 Crash Dump Using IPMI .....................................................................................................92
7.6 UEFI BIOS Recovery .........................................................................................................93
7.7 CMOS Clear .......................................................................................................................98
7.8 BMC Reset .........................................................................................................................98
7.9 Where to Get Replacement Components ..........................................................................99
7.10 Reporting an Issue ............................................................................................................99
Technical Support Procedures ..........................................................................................99
Returning Merchandise for Service ...................................................................................99
Vendor Support Filing System ........................................................................................100
7.11 Feedback .........................................................................................................................100
7.12 Contacting Supermicro ....................................................................................................101