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Chapter 7: Troubleshooting and Support
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
or
Returning Merchandise for Service
section(s) in this chapter.
the system before
changing any non hot-swap hardware components.
No Power
1. Check that the power LED on the motherboard is on.
2. Make sure that the power connector is connected to your power supply.
Figure 7-3. Location of the MB Power LED
DESIGNED IN USA
X12SPM-LN4F/-TF/LN6TF
REV: 2.00
BAR CODE
MAC CODE
JVR1JVR1
JIPMB1
COM1
TPM/POR
T80
JD1
JF1
USB4/5
JPFR1
JPFR2 JPFR3
USB2/3
JPME2
S-SGPIO1
JS1
JS2
USB8/9 (3.0)
JL1
USB10 (3.0)
JSD1
JSD2
S-SATA1 S-SATA0
JNVME0
JNVME1
FANA
FAN3
JRK1
FAN2
FAN1
MH2
MH9
MH8
MH3
MH4
MH5
MH7
JPH1
JPV1
JPWR1
JSTBY1
FAN4
JPI2C1
MH6
JPTG1
JPL1
VGA
IPMI_LAN
USB0/1
USB6/7 (3.0)
LAN1/2
LAN3/4
LAN5/6
BT1
JUIDB1
UID_LED1
LEDM1
M.2-H PCI-E 3.0X4/S-SATA2
DIMMF1 DIMME1 DIMMH1 DIMMG1
DIMMC1 DIMMD1 DIMMA1 DIMMB1
CPU SLOT7 PCI-E 4.0 X8
CPU SLOT6 PCI-E 4.0 X16
CPU SLOT4 PCI-E 3.0 X16
JNVI2C1
CPU
J10G_PWR
LEDPWR
JVRM2
JVRM1
JLANLED1
JLANLED2
J18
JBT1
JVR1
JPME1
SRW1
SRW2
SRW1
BMC
AST2600
PCH
621A