www.SuperiorFireplaces.US.com
126861-01A
27
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or
wet
3. Broken ignitor cable
4. Ignitor electrode positioned
wrong
5. Ignitor electrode broken
1. Gas supply turned off or
equipment shutoff valve
closed
2. Depleted gas supply (pro-
pane/LP only)
3. ODS/pilot is clogged
4. Gas regulator setting is not
correct
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads dis-
connected or improperly
connected
4. Burner will not come on in
remote position
1. Manifold pressure is too low
2. Burner orifice(s) clogged
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace pilot assembly
5. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Contact local propane/LP
gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance
,
page 24) or replace ODS/
pilot assembly
4. Replace gas regulator
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Clean-
ing and Maintenance
,
page 24) or replace burner
orifice(s)
3. Reconnect leads (see
Wir-
ing Diagram,
page 26)
4. Replace battery in transmit-
ter and receiver
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see
Clean-
ing and Maintenance
,
page 24) or replace burner
orifice(s)
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/
pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or both
burners
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note:
All troubleshooting items are listed in order of operation.
