O P E R A T I N G I N S T R U C T I O N S
23
NOTE: The Serial Number is
assigned to your particular
device and is used in the soft-
ware update process by Tech-
nical Support.
Occasionally, Superchips will
release updates with improved
functionality for both Firmware
and Calibrations. Each of these
updates are labeled with a
number, the number shown in
this menu represents the version
that is currently on your device.
If you have an EAS device
installed on your vehicle and
plugged into your device, an-
other Product Info screen will be
made available:
1. EAS Firmware Version
2. EAS Serial Number
.
--VEHICLE INFO--
Vehicle Info
contains infor-
mation about
your vehicle.
This information will give
Superchips Technical Support
the specifi cs of your vehicle.
--CONTACT INFO--
The Contact
Information
contains the
following:
1. Superchips’ web site URL
2. Superchips’ address
3. Technical Support’s e-mail
4. Technical Support’s ph. #
This information will be useful if
you need to contact Superchips
for warranty claims, sales infor-
mation, upgrade information or
any other technical questions/
inquiries.
--TECHNICAL SUPPORT TOOLS--
The Technical
Support Tools
menu contains
tools made
specifi cally
to help Superchips’ Technical
Support representatives help
customers when they are experi-
encing problems with their vehi-
cle or device. This menu should
only be used when requested by
Superchips Technical Support
personnel.
