28
TROUBLESHOOTING GUIDE
If you have trouble configuring or operating
the remote, first check that you have inserted
the batteries correctly. Then check this chart.
Problem Solution
LCD does not
display when
touched
1.
Batteries may be
dead. Replace the
batteries with three
new AAA alkaline
batteries.
2.
Check that the
batteries are properly
installed.
The unit won’t
operate a
device
1.
Ensure that the desired
DEVICE KEY has been
selected.
2.
Move closer to the
target device. The
maximum operating
distance is
approximately 30 feet.
3.
Ensure you are aiming
the unit directly at the
target device and
there are no
obstructions between
the unit and the target
device.
4.
Ensure programming
with the learning
function or the
manufacturer codes
has been properly
done.
29
Problem Solution
Your VCR will
not record
As a safety feature, you
must press
on the
unit for two seconds
You cannot
operate the
target device
even after
teaching it
using the
learning
function
1.
Ensure that the unit has
correctly learned the
target device’s remote
control code.
2.
Delete the device data
from the unit and carry
out the learning
function again.
3.
Ensure you did not
program more than
one remote for a given
device.
You see
displayed on
the LCD during
the learning
procedure
1.
Ensure you hold the
target remote’s key
until the screen displays
or
.
2.
Ensure the unit and the
target remote are not
too close or too far
apart — keep them
about 2-4 inches apart.
3.
Make sure your target
device’s remote
control is aimed
directly at the unit’s
learning eye.
Your existing
remote has a
key that
performs two or
more functions
Some remotes issue
multiple commands when
a key is held down.
Teach the unit the
different commands. The
unit can only learn one
command for each key.