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Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
10.4. Performance Warranty
Sunsynk Ltd
guarantees that the actual storing capacity of the original battery pack included
in the Covered Product (‘Power Lite SSLB1’) will be not less than 70% of the labelled storing
capacity.
10.5. Warranty Obligations
a) During the Warranty Period,
Sunsynk Ltd
will, at its option, repair the defective parts (if
economically feasible) or replace the defective part free of charge, provided that you
properly notify
Sunsynk Ltd
of the product defect within the Warranty Period, and provided
that
Sunsynk Ltd
, through inspection, establishes the existence of a defect covered by this
Limited Warranty.
b)
Sunsynk Ltd
will, at its option, use new and/or reconditioned parts in building replacement
parts.
Sunsynk Ltd
reserves the right to use parts or products of original or improved design
in the repair or replacement of your product. If
Sunsynk Ltd
repairs or replaces a product
part, its warranty continues for the remaining portion of the Warranty Period or 90 days from
the date of the repair or replacement, whichever is greater.
c) This Factory Warranty covers
Sunsynk Ltd
costs for materials necessary to re-establish
trouble free operation of the Covered Product. This Factory Warranty does NOT cover,
however, costs of installation, cost of removal, cost of labour for repair, cost of shipping or
cost of reinstallation of a Covered Product or parts thereof.
d) In the event of a defect of products or services supplied by
Sunsynk Ltd
, Customer’s sole
remedy shall be, at
Sunsynk Ltd
’
s
cost and expense up to 100% of the cost of the
equipment, (a) repair or replacement of defective product at
Sunsynk Ltd’s
discretion, or
(b) re-performance of defective services.
e) Except for visible defects of products and services for which Customer shall provide notice
to
Sunsynk Ltd
immediately under Section 6.3 of
Sunsynk Ltd’s
Terms & Conditions,
Customer shall provide written notice of any defect to
Sunsynk Ltd
within 10 days after
discovery of such defect.
f) Should
Sunsynk Ltd
be unable to repair or replace defective products or re-perform
defective services to the agreed-upon standard within 30 days after written notice from
Customer of such defect, Customer shall grant
Sunsynk Ltd
a 10 -day cure period in
writing. Should
Sunsynk Ltd
fail to replace defective products or re-perform defective
services to the agreed-upon standard within such 10 day cure period after written notice
from Customer, Customer shall have the right to rescind the contract and
Sunsynk Ltd
