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Troubleshooting

WARNING!

Always unplug the power cord before performing any adjustments, maintenance or repairs to your

electric steam cleaner.

Unit fails to heat up.

Indicator lights do not

flash or illuminate when

set to “I” (on) position.

Unit is not plugged in.

Check power supply – cord, breakers, fuses.

If damage is found, contact a qualified

electrician to repair

Reset circuit breaker / ground fault

interrupter, or replace fuse. If you need

assistance, contact a licensed electrician.

Discontinue use and contact Snow Joe

customer service at 1-866-SNOWJOE

(1-866-766-9563) to repair

Refer to Filling Tank procedure on page 8.

Discontinue use and contact Snow Joe

customer service at 1-866-SNOWJOE

(1-866-766-9563) to repair

Refer to accessory installation on page 6.

Wash the cotton cloth according to

instructions on page 7.

Switch to distilled or de-mineralized water.

Insert new AAA batteries.

Follow the Descaling procedure on page 11.

Household circuit breaker / ground fault

interrupter has tripped or blown a fuse.

Unit is damaged or in need of repair

Loose electrical connection.

The tank is empty.

Unit is damaged or otherwise in need of repair.

Accessories are not properly installed.

Cotton cloth is dirty.

Hard water residue on the floor.

The unit's batteries are dead.

The tank has limescale buildup.

Unit fails to heat up.

Indicator lights do flash

or illuminate when set to

“I” (on) position.

NOTE: Always allow sufficient

time for unit to heat up before

pressing Steam Trigger.

Accessories do not stay

firmly connected.

Steam output is weak or

intermittent.

Floor surfaces appear

to have streaks after

cleaning

Problem

Possible Cause

Possible Solution

Содержание STM30E

Страница 1: ...g or when changing accessories 7 Do not use in dangerous environments Do not use the steam cleaner in rain damp or wet locations Do not operate the steam cleaner in gaseous or explosive atmospheres 8 Check for damaged parts Before using the steam cleaner repair or replace any part that is damaged In addition check for alignment of moving parts binding of moving parts breakage of parts and any othe...

Страница 2: ...l use only Commercial use of this product is prohibited and will void the manufacturer s warranty Never douse or squirt the unit with water or any other liquid Clean the unit after use every time as described in the cleaning and storage section Always operate the machine in an upright position Do not operate it tilted to one side or even upside down Electrical Safety 1 Ground fault circuit interru...

Страница 3: ...ny surface for more than a few seconds Prolonged exposure to heat and moisture may damage surfaces Do not operate the unit without water in the tank Do not overfill the water tank The unit can hold a maximum of 33 8 oz 1 L of water Over filling the water tank may cause damage to the machine and injury to the operator Do not fill the water tank with any fluid other than water Other cleaning agents ...

Страница 4: ... electric shock do not use outdoors or in damp or wet environments Do not expose to rain Store indoors in a dry place WARNING Always turn the machine OFF and disconnect the electrical power before conducting inspection cleaning and maintenance Remove the plug from the outlet immediately if the cord is damaged or cut Immediately remove the plug from the mains if the power cable is damaged frayed or...

Страница 5: ...5 Rear wheels 2 6 Steam hose 7 Safety lock 8 Trigger 9 Large cleaning brush cotton cloth 10 Window Tile squeegee 11 Nylon utility brush 12 Copper utility brush 13 Jet nozzle 14 Extension tubes 2 15 Wallpaper steam plate 16 Trigger gun 17 Indicator lights 2 18 Flow adjustment knob Technical Data Heating Power 13 A Rated Voltage 120 V 60 Hz Tank Capacity 33 8 fl oz 1 L Max Steam Time Full Tank 40 mi...

Страница 6: ...eries 1 Use a screwdriver to remove the battery cover on the bottom of the unit Insert 2 AAA Alkaline batteries Place the cover back onto the battery compartment and screw it back into place Fig 1 NOTE Remove the batteries when putting the unit into long term storage to prevent leaking mWARNING To avoid serious personal injury read and understand all safety instructions provided mWARNING Before pe...

Страница 7: ...er the clip Release the clip to secure the cloth in place Repeat on the other side To detach hold each clip open to release the cloth Figs 6 9 NOTE Do not remove the cotton cloth while the machine is in operation or warm to the touch NOTE The cotton cloth is machine washable and dryer safe Wash with warm water after each use 3 Use the jet nozzle to disinfect bathroom and kitchen fixtures and small...

Страница 8: ... or accessories while unit is emitting steam NOTE Distilled water is recommended for use Mineral build up from tap water can shorten the life of the steamer Starting Stopping Before using the trigger gun on the surface you wish to clean spray into a sink or empty bucket to purge any remaining cold water Before turning the unit on always check the power cord for signs of damage Use only intact cord...

Страница 9: ... unit is simply heating If you notice a drop in steam pressure release the trigger until the green light has stopped flashing 8 To kill bacteria and other microorganisms effectively hold the nozzle and any connected accessories approximately 1 2 inch from surface you are steaming Hold the trigger in the same spot for at least 5 seconds 9 When you are finished steaming turn the ON OFF switch to the...

Страница 10: ...ized steam may deflect back off cleaning surface mCAUTION Hot steam and parts may cause injury This includes skin burns or property damage Temperatures exceed 212ºF 100ºC Press and hold the trigger as needed Use the soft bristles on either the nylon brush or the large cleaning tool to brush away dirt grease unwanted dried paint etc Do not over scrub the surface unless you are cleaning tiles or sto...

Страница 11: ...f accumulated use limescale might build up in the boiler To clean use any descaler Dilute and dissolve the descaler with water and follow the descaler instructions when preparing the solution It is recommended to use a descaler and water solution of 0 5 fl oz 13 5 fl oz 15g 400ml 1 Completely empty the water tank 2 Fill the water tank with no less than 13 5 fl oz 400 ml of the descaling solution 3...

Страница 12: ...3 Model and Serial Numbers When contacting the company reordering parts or arranging service from an authorized dealer you will need to provide the model and serial numbers which can be found on the decal located on the housing of the unit Copy these numbers into the space provided below Record the following numbers from the housing or handle of your new product Model Serial S T M 3 0 E ...

Страница 13: ...fer to accessory installation on page 6 Wash the cotton cloth according to instructions on page 7 Switch to distilled or de mineralized water Insert new AAA batteries Follow the Descaling procedure on page 11 Household circuit breaker ground fault interrupter has tripped or blown a fuse Unit is damaged or in need of repair Loose electrical connection The tank is empty Unit is damaged or otherwise ...

Страница 14: ...be dangerous and could cause injury or mechanical damage NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such changes Accessories can be ordered online at sunjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Accessories Item Model Wallpaper Steam Plate STM30E SP Extensio...

Страница 15: ...will not be responsible for the cost of any unauthorized warranty repairs This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or unit under this warranty Wearing parts like belts augers chains and tines are not covered under th...

Страница 16: ...sunjoe com ...

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