51
10
FAQs for SolarInfo Wi-Fi
10.1
Cannot Find Wi-Fi Signal of Inverter
If the smart phone cannot find the Wi-Fi signal of inverter after installation, please
follow the procedures below for the solutions.
1.
Check and ensure that the inverter has been powered on.
2.
Check and ensure that the Wi-Fi module has been firmly installed to the
corresponding terminal.
3.
Your smart phone should not be too far away from the Wi-Fi module. Move
them closer to check if the search can be successful.
4.
If all the above-mentioned items are ok, yet this problem still exists, it can be
verified that the Wi-Fi module has been damaged. Please submit a warranty
claim to SUNGROW for replacement.
10.2
Too Weak Wi-Fi Signal of Inverter
The Wi-Fi signal strength of inverter is too weak (less than one). Please follow the
procedures below for the solutions.
1.
Check and ensure that the distance between the inverter bottom and the
floor is at least 800 mm.
2.
Check and ensure that the Wi-Fi module has been firmly installed to the
terminal.
3.
Make sure the device is at least 400 mm from the wall.
4.
Make sure the device is parallel to the external antenna of the Router.
5.
Check and ensure that the Wi-Fi module is not covered by any metal
materials.
Tab. 10-1
Influence to signal strength of different materials or devices
Material
Wireless signal strength
Possible Environment
Wood
Compartment
Plaster\Asbestos
Wall
