PRODUCT WARRANTY STATEMENT
IMPERIAL, EMPIRE, SUNWISE AND SOLARSTAR COLLECTORS
SUNBURST ABSORBER PLATES AND COPPERHEART ICS
TEN YEAR WARRANTY
Under conditions of normal use and service SunEarth Imperial, Empire, SunWise and SolarStar
solar collectors, "SunBurst" absorber plates, and CopperHeart ICS units are warranted to the orig-
inal or subsequent users for a period of ten (10) years from the date of sale. SunEarth's liability
under this warranty shall be limited to repairing or replacing at SunEarth's option, without charge,
F.O.B. SunEarth's factory or an authorized SunEarth distributor or service station, the Imperial,
Empire, SunWise or SolarStar collector, "SunBurst" absorber plate, or CopperHeart ICS unit.
SunEarth will not be liable for any costs of transportation, inspection, removal, reinstallation, or
any other labor or freight charges that may arise in connection with a warranty claim except as
expressly delineated in this warranty statement.
FIELD LABOR
Field labor to repair or replace any defective Imperial, Empire, SunWise, or SolarStar solar col-
lector, "SunBurst" absorber plate, or CopperHeart ICS unit is reimbursable up to $100 in year one,
$75 in years two through five, and $50 in years six through ten.
FREIGHT AND SHIPPING EXPENSES
During the first year of warranty coverage SunEarth will pay the shipping costs for the new or
repaired Imperial, Empire, SunWise or SolarStar solar collector, "SunBurst" absorber plate, or
CopperHeart ICS between SunEarth and the nearest local distributor, dealer, or authorized serv-
ice center. After the first year freight and packing costs are the responsibility of the owner and
are not covered under this warranty.
THIS WARRANTY WILL NOT APPLY
This warranty does not apply to conditions resulting from a failed component or part that is not
part of the Imperial, Empire, SunWise or SolarStar solar collector, "SunBurst" absorber plate, or
CopperHeart ICS unit; to freeze damage; to conditions resulting from misuse, abuse, neglect,
accident, or alteration; to minor discoloration of the collector framewall or absorber plate over
time; to glass breakage; to conditions resulting from the introduction of harmful chemicals, caus-
tic fluids, or liquids deleterious to copper tubing, including improperly applied or maintained
heat transfer fluids; to propylene glycol pH levels above 10 or below 8; to periods of stagnation
