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7. Warranty
Sundirect offers a 5 year manufacturing warranty on the heating panel and 2 year
manufacturing warranty on the control system (including Receiver01, Smart 1.0/Smart 1.0Pro
and so on).
You can find the serial number on the last page of this user manual. Please always keep this
manual in case of future warranty claims.
Within the warranty period from date of purchase, Sundirect will repair or replace your heater where
the fault is due to defects in workmanship or materials. Please contact your local Sundirect dealer
in the event of a warranty claim and return the heater together with proof of purchase.
The warranty covers the repair or replacement of the heater only and Sundirect shall not be liable
for any other occurring costs such as installation cost or any other consequential losses however
incurred. Please note that tampering with or opening the heater in any way will void your warranty.
The removal of the serial number on the back of the heater will also void this warranty. All labels on
the back of the heater shall not be removed.
Any damages to the heater caused by the user are not covered by this warranty. This includes
scratches on the surface or the frame. Sundirect is not responsible for any damages, losses or
injuries due to ingress of water or moisture, accidental damage, mishandling, external impact,
repairs or adjustment by unauthorized persons or failure to follow the correct safety, maintenance
and installation precautions stated in this manual.
