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SERVICE INSTRUCTIONS
1. Do NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void
the Warranty.
2. If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store
where you purchased it. If you are returning the unit more than 30 days after the date of purchase,
please see the enclosed Warranty.
3. If you have any questions or comments regarding this unit’s operation or believe any repair is necessary,
please call our Consumer Service Department at 1-800-323-9519 or visit our website at
www.crockpot.com.
3 YEAR EXTENDED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam
Corporation (Canada) Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants
that for a period of three years from the date of purchase, this product will be free from defects in material
and workmanship. JCS, at its option, will repair or replace this product or any component of the product
found to be defective during the warranty period. Replacement will be made with a new or
remanufactured product or component. If the product is no longer available, replacement may be made
with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair
or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not
transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
JCS dealers, service centers, or retail stores selling JCS products do not have the right to alter, modify or any
way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent
use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions,
disassembly, repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the
warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express,
implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or
fitness for a particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability
to use the product including incidental, special, consequential or similar damages or loss of profits, or for any
breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to
province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-323-9519 and a convenient service center address will be provided to you.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-323-9519 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business Jarden Consumer Solutions
located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario
L6Y 0M1. If you have any other problem or claim in connection with this product, please write our
Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE
ADDRESSES OR TO THE PLACE OF PURCHASE.
When using electrical appliances, basic safety precautions should
always be followed, including the following:
1. READ ALL INSTRUCTIONS BEFORE USING.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock, do not immerse cord, plug, or
heating base in water or other liquid.
4. Close supervision is necessary when any appliance is used by or
near children.
5. Unplug from outlet when not in use and before cleaning. Use
oven mitts or allow to cool before putting on or taking off parts.
6. Do not operate any appliance with a damaged cord or plug or
after the appliance malfunctions or has been damaged in any
manner. Return appliance to the manufacturer (see warranty) for
examination, repair, or adjustment.
7. Do not use outdoors.
8. Do not let cord hang over edge of table or counter or touch
heated surfaces.
9. Do not place on or near a hot gas or electric burner or in a
heated oven.
10. Extreme caution must be used when moving an appliance
containing hot oil or other hot liquids. Always use oven mitts
when moving your heated slow cooker.
11. Do not use appliance for other than intended use.
12. Avoid sudden temperature changes, such as adding refrigerated
foods or cold liquids into a heated pot.
13. To disconnect, touch power OFF then remove plug from
wall outlet.
14. The use of accessory attachments not recommended by the
manufacturer may cause injuries.
15. Keep 6 inches clear from the wall and 6 inches clear on all sides.
16.
CAUTION:
To prevent damage or shock hazard, do not cook
directly in the heating base. Cook only in the stoneware provided.
IMPORTANT SAFEGUARDS
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