This Sunbeam product is covered by a 12 month replacement or repair
warranty, which is in addition to your rights under the Australian Consumer
Law (if your product was purchased in Australia) or New Zealand Consumer
Guarantees Act (if your product was purchased in New Zealand).
12 Month Warranty
Should you experience any difficulties with your product
during the warranty period, please contact our customer
service line for advice on 1300 881 861 in Australia,
or 0800 786 232 in New Zealand.
Alternatively, you can send a written claim to Sunbeam
to:
Australia
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
New Zealand
Level 6, Building 5, Central Park
660-670 Great South Road
Greenlane, Auckland
Upon receipt of your claim, Sunbeam will seek to
resolve your difficulties or, if the product is defective,
advise you on how to obtain a replacement or refund.
To assist us in managing warranty claims, we
recommend you register your product as soon as
practicable after purchase by creating a MySunbeam
account on our website and send a copy of your original
receipt to Sunbeam.
In order to make a claim under our warranty, you must
have the original proof of purchase documentation for
the product and present it when requested .
Should your product develop any defect within
12 months of purchase because of faulty materials
or workmanship, we will replace or repair it, at our
discretion, free of charge. A product presented for repair
may be replaced by a refurbished product
of the same type rather than being repaired.
Refurbished parts may be used to repair the product.
Our replacement or repair warranty only applies
where a defect arises as a result of faulty material
or workmanship during the warranty period. Your
warranty does not cover misuse or negligent handling
(including damage caused by failing to use the product
in accordance with this instruction booklet), accidental
damage, or normal wear and tear.
Your warranty does not:
• cover freight or any other costs incurred in making a
claim, consumable items, accessories that by their
nature and limited lifespan require periodic renewal
(such as filters and seals) or any consequential loss
or damage; or
• cover damage caused by:
- power surges, power dips, voltage supply problems,
or use of the product on incorrect voltage;
- servicing or modification of the product other than by
Sunbeam or an authorised Sunbeam service centre;
- use of the product with other accessories,
attachments, product supplies, parts or devices
that do not conform to Sunbeam specifications; or
- exposure of the product to abnormally corrosive
conditions; or
• extend beyond 3 months if the product is used
in commercial, industrial, educational or rental
applications.
The benefits given to you by our warranty are in addition
to other rights and remedies under law in relation to the
product.
In Australia our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure
and for compensation for any other foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be
excluded under the New Zealand Consumer Guarantees Act.
If your warranty claim is not accepted, we will inform
you and if requested to do so by you, repair the product
provided you pay the usual charges for such repair. You
will also be responsible for all freight and other costs.
Should your product require repair or service after
the warranty period, contact your nearest Sunbeam
service centre. For a complete list of Sunbeam’s service
centres, visit our website or call our customer service
line for advice on 1300 881 861 in Australia,
or 0800 786 232 in New Zealand.
The Sunbeam
5 Year Element
Guarantee
Sunbeam has built its reputation
on manufacturing quality electrical
appliances. Our Cafe Series
®
Toasters
(TA9200, TA9400)
are
constructed from
the highest quality materials. So much
so, we guarantee our Toaster element for
five (5) years against faulty materials
or manufacture. This guarantee is just
another expression of our confidence in
the way we make appliances at Sunbeam.
In order to be eligible for this guarantee,
you must retain your receipt as proof of
purchase.
Your Cafe Series
®
Toasters (TA9200,
TA9400) are covered for the first year
against faulty material or manufacture
by the Sunbeam 12 Month Replacement
Guarantee. Should you experience any
difficulties with your appliance within
this 12 Month period, please phone our
customer service line for advice on 1300
881 861 in Australia, or 0800 786 232 in
New Zealand.
The Sunbeam (5) five year element
guarantee begins from date of purchase
and extends for four years beyond the 12
Month Replacement Guarantee. It covers
only the element, guaranteeing it against
faulty materials or manufacture. It does
not cover damage caused by accident,
misuse or being used in a manner not
in accordance with the Instruction Book.
Similarly, this element guarantee does not
cover freight or any other costs incurred in
making a claim.
If a fault should develop with the element
after the period covered by the 12 Month
Replacement Guarantee, please call
Sunbeam Customer Service on the number
listed below or send a written claim to
Sunbeam at the address listed below.
On receipt of your claim, Sunbeam will
advise you on how to obtain a replacement
element if your element is defective.
Alternatively, you can return the Cafe
Series
®
Toasters (TA9200, TA9400) to any
of Sunbeam’s authorised service centres,
together with your receipt. The service
centre will examine the element and if it
is faulty or defective, the element will be
replaced free of charge.
For a complete list of Sunbeam’s authorised
service centres visit our website or call:
Sunbeam Corporation Ltd.
Australia
www.sunbeam.com.au
1300 881 861
Units 5 & 6, 13 Lord Street
Botany NSW 2019 Australia
Sunbeam Corporation Ltd.
New Zealand
www.sunbeam.co.nz
0800 786 232
Level 6, Building 5, Central Park
660-670 Great South Road
Greenlane, Auckland
The benefits given to you by this guarantee
are in addition to your other rights and
remedies under any laws which relate to
the appliance.
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law and under the New Zealand
Consumer Guarantees Act. In Australia you
are entitled to a replacement or refund for
a major failure and for compensation for
any other reasonably foreseeable loss or
damage. You are also entitled to have the
goods repaired or replaced if the goods fail
to be of acceptable quality and the failure
does not amount to a major failure.
IMPORTANT NOTE
Sunbeam agrees to replace the element in
the event of the element developing a fault
or defect, within the four years after the
12 Month Replacement Guarantee.
As your Cafe Series
®
Toasters (TA9200,
TA9400) needs to be assessed at a
Sunbeam authorised service centre, it will
not be accepted through retail stores.
If using the Cafe Series
®
Toasters (TA9200,
TA9400) for commercial use this element
guarantee is limited to 12 months from the
date of purchase.
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