Sun Microsystems Netscape Enterprise Server, Руководство администратора

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Sending Error Information to Netscape
52 Netscape Enterprise Server Administrator’s Guide
Sending Error Information to Netscape
Netscape Enterprise Server 4.0 includes an error-handling mechanism called the
Quality Feedback Agent . The Quality Feedback Agent enables you to
automatically send error information (stack and register dump) to Netscape if
your Enterprise Server crashes.
By enabling the Quality Feedback Agent, you can assist Netscape in
determining the cause of errors that occur in the server. The Quality Feedback
Agent only sends Netscape information to help determine the cause of the
error; it does not send documents or other sensitive information.
Details on Data Collected by the Quality
Feedback Agent
Netscape collects only the information it needs to analyze and fix errors in the
Netscape Enterprise Server. The following table summarizes all of the
information collected by the agent and the reason why Netscape collects this
information.
Table 1.2 Data Collected by Quality Feedback Agent
Data Collected OS-specific Data Reason for Data Collection
Stack Trace Windows & Unix:
Stack Trace
Shows where Enterprise Server failed
and what functions were called just
before the failure.
PC (Program
Counter) Windows & Unix:
PC
Can be used to see if the Enterprise
Server was in a bad state when it failed.
Registers Windows:
Processor Registers
Unix: No
Provides the state of the processor at
the time of the failure.
Dynamic Libraries Windows: Loaded
dlls
Unix: ELF32
Shared Objects
Shows any additional dlls that might
have been running with or missing
from the Enterprise Server when it
failed.
Threads Windows:
Threads in Active
Process
Unix: No
Identifies potential race conditions with
other applications or with different
processes in the Enterprise Server.