10
Problems with Your Freezer
You can solve many common freezer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before
calling the servicer.
TROUBLESHOOTING GUIDE
Problem Possible
Causes
Freezer does not operate.
Not plugged in.
Circuit breaker tripped or fuse blown.
The thermostat knob is at "OFF".
Compressor turns on and off
frequently.
The room temperature is hotter than normal.
A large amount of food has been added to the freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The freezer does not have the correct clearances.
The freezer has recently been disconnected for a period of time.
Four hours are required for the freezer to cool down completely.
Temperature inside the freezer
is too warm.
Temperature control is set too warm. Turn the control to a cooler
setting and allow several hours for the temperature to stabilize.
Door is kept open too long or is opened too frequently. Warm air
enters the freezer every time the door is opened. Open the door
less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored
recently. Wait until the freezer has had a chance to reach its
selected temperature.
The freezer has recently been disconnected for a period of time.
Four hours are required for the freezer to cool down completely.
Temperature inside the freezer
is too cold.
Temperature control is set too cold. Turn the control to a warmer
setting and allow several hours for the temperature to stabilize.
Fast Freeze
switch is turned on. This causes continuous running
of the compressor and bypasses the temperature control.
Temperature of external freezer
surface is warm.
The exterior freezer walls can be as much as 30
F warmer than
room temperature. This is normal while the compressor works to
transfer heat from inside the freezer cabinet.
Vibrations
Check to be sure the freezer is on a level surface.
Floor is uneven or weak. Freezer rocks on the floor when it is
moved slightly. Be sure floor can adequately support freezer.
Level the freezer by putting wood or metal shims under part of the
freezer.
The freezer is touching the wall. Re-level the freezer and move it
from the wall.
See
Installation Instructions
.
The door will not close properly.
The freezer is not on a level surface.
The gasket is dirty.
The storage basket is out of position.
