subzero.com
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Troubleshooting
ICE PRODUCTION
No ice.
•
Verify
indicator appears in control panel display.
•
Verify ice maker has been on for at least 24 hours.
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Verify freezer temperature near 0°F.
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Verify ice container is properly installed.
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Verify ice maker arm in down position.
•
Verify water is being supplied to unit.
•
Verify water filter has been replaced within the last 12
months and installed properly.
•
Verify water filter has been removed if a reverse osmosis
filtration system is being utilized.
•
Verify
indicator is not flashing. If flashing, touch MAX
ICE and ICE MAKER on the control panel simultaneously.
Blue or green ice.
•
Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black flecks in cubes.
•
Stop use and contact Sub-Zero factory certified service.
Bad taste.
•
Defrost freezer and clean with soap and water.
•
Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
•
Clean condenser. Contact Sub-Zero factory certified
service if unresolved.
TROUBLESHOOTING
ODOR
•
Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
•
Replace air purification cartridge.
•
Clean unit and shelving thoroughly.
•
Uncovered food could create odor which may require
cleaning.
•
Remove and clean drain pan located behind kickplate,
and reinstall.
