
Problem
Possible cause and solution
No signal or weak signal, intermittent
reception.
a. Cables might have loosened; moisture might have
entered into cables or connectors, heavy rain at present
or heavy storm at present.
Check the cable connections, LNB and other equipment
connected between the LNB and the receiver, or peak
the dish.
Wait for rain/storm to subside. Ask a local satellite
specialist for advice.
The satellite dish is not pointing at the (correct)
satellite(s).
Adjust the dish. Ask a local satellite specialist for advice.
b. Satellite dish is too small, trees or buildings in path.
c. Change to a larger dish or change position of dish.
d. Signal is too strong, dish is oversized.
e. Connect a signal attenuator to the LNB input. Ask a local
satellite specialist for advice.
Bad picture/blocking error during
heavy rain.
Heavy rain will attenuate satellite signals, below a certain level
blocking will occur.
Make sure your dish installation is up to standards to minimize
rain effects. When in doubt, ask a local satellite specialist for
advice.
If the TV turns off after plugging a
cable into any connector
Again turn on the TV.
NOTE:
If the problem persists after these solutions, please contact your local
support centre or send a support mail via our website www.strong.tv.
18