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For current update changes on warranties, consult our website at www.strongspas.com
WARRANTIES
Spa Structure: 7 years
Strong Spas warrants the original retail purchaser the structural integrity of the spa shell against water loss due to defects
in material or workmanship for a period of 7 years from the date of the original retail purchase. (repair or replacement)
Spa Surface: 3 years
Strong Spas warrants the original retail purchaser the surface integrity of the spa against blistering or delaminating as a
result of defects in material or workmanship for a period of 3 years. (repair or replacement)
Plumbing: 3 years
Strong Spas warrants the original retail purchaser the integrity of the spas plumbing against leaks as a result of defects in
material or workmanship for a period of 3 years. (parts and labor)
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Equipment: 2 years
Strong Spas warrants the original retail purchaser the integrity of the spas Equipment Pack (pumps, heater, control system)
to be free from defects in material and workmanship for a period of 3 years from the date of the original retail purchase.
(parts and labor)
Cabinet Structure: 5 years
Strong Spas warrants the original retail purchaser the integrity of the spas cabinet structure to be free from defects in
material and workmanship for a period of 5 years from the date of the original retail purchase. (repair or replacement)
Warranty Specifics
Ozonators -
Strong Spas warrants the original retail purchaser that the factory installed ozonators will not malfunction due to
defects in workmanship for a period of 1 year from the date of the original retail purchase.
Cabinet Structure
- Strong Spas warrants the original retail purchaser that the factory installed Tropical Series Cabinet will
have a five year warranty on the integrity of the spa cabinet.
LED Lighting
- Strong Spas warrants the original retail purchaser that the factory installed LED Lighting System will have a 1year
warranty to be free from defects in workmanship and materials from the date of the original retail purchase.
Exclusions
• This limited warranty is enforceable only by the original retail purchaser. Fuses, covers, light bulbs, light lenses, spa
pillows, seals on pumps and motors, and any dealer installed accessories are specifically excluded from this limited warranty.
• All warranties are null and void if any of the following occur:
- the spa has been subject to alteration, neglect, misuse or abuse.
- any damages caused by failure to install, maintain, and operate the spa in accordance with the recommendations
contained in Strong Spas Owners Manual.
- any and all costs of spas removal and replacement including but not limited to removal and transportation, damages
to landscaping, house structures.
- the spa has been used in a non-residential application or an application in which it was not designed.
- spa shell damage caused by excessive heat build-up due to failure to cover the spa while empty of
water and/or
exposure to direct sunlight.
- any damages caused by improper maintenance of spa water chemistry or by any undissolved spa chemicals which
may cause bleaching of the spa shell and erosion or discoloration of stainless jets.
- any repairs that are done by any one other than authorized Strong Spas agent, or anyone without expressed written
permission by Strong Spas warranty department.
DISCLAIMERS
ALL IMPLIED WARRANTIES ARE NULL AND VOID IF THE RETAIL PURCHASER FAILS TO RETURN THE SPAS WARRANTY
CARD BACK TO THE MANUFACTURER SUPPLIED WARRANTY ADDRESS WITHIN 30 DAYS FROM DATE OR PURCHASE.
STRONG SPAS AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY NJURY, LOSS, COST OR OTHER DAMAGE,
WHETHER INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE, ARISING OUT OF ANY DEFECT COVERED BY THIS
LIMITED WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF USE OF THE SPA AND COST FOR REMOVAL OF
DEFECTIVE PRODUCT, EVEN IF STRONG SPAS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, THE
LIABILITY OF STRONG SPAS UNDER THIS LIMITED WARRANTY, IF ANY, SHALL NOT EXCEED THE ORIGINAL AMOUNT PAID
FOR THE DEFECTIVE PRODUCT. COVERAGE UNDER THIS LIMITED WARRANTY SHALL COMMENCE AS OF THE ORIGINAL
DATE OF PURCHASE AND THE DURATION OF SUCH COVERAGE SHALL NOT EXTEND FOR ANY REASON WHATSOEVER
BEYOND THE STATED TIME PERIOD. THESE DISCLAIMERS SHALL BE EQUALLY APPLICABLE TO ANY SERVICE PROVIDED
BY STRONG SPAS OR ITS AUTHORIZED AGENTS.
LIMITATIONS
THIS LIMITED WARRANTY IS NON-TRANSFERRABLE AND ONLY APPLIES TO THE ORIGINAL PURCHASER. THIS LIMITED
WARRANTY SUPERCEEDS THE PLACE OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, IN FACT OR AT LAW,
INCLUDING IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTY SERVICE MUST BE
AUTHORIZED BY STRONG SPAS AND PERFORMED BY ITS AUTHORIZED AGENT. NO DEALER, DISTRIBUTOR, SERVICE
COMPANY, OR OTHER PARTY IS AUTHORIZED TO CHANGE, MODIFY, OR EXTEND THE TERMS OF THIS LIMITED
WARRANTY IN ANY MANNER WHATSOEVER.
