T R O U B L E S H O O T I N G
SYSTEM ISSUE
LIKELY CAUSE
POSSIBLE SOLUTION
No Hot Water Is Supplied When
The Tap Is Turned On.
Inlet flow rate is less than
0.4L/Min
Increase the inlet flow rate
There is no power supply
Please call an electrician to
inspect your installation
Outlet Temperature Is Too Hot
Flow rate is too low
Increase the flow rate at the
unit
Outlet Temperature Is Too Cold
Flow rate is too high
Reduce the flow rate at the tap
Flow Rate At The Tap Is Low
Filter washer clogged
Please clean the filter washer
Water Flow At The Tap Is
Uneven Or Spraying
Sprinkler at the tap is blocked
or impeeded
Remove limescale from
sprinkler and clean.
Your
Strom Limited
water heater is guaranteed for a period of 12 months from the date of purchase. The
unit is only guaranteed if the water heater has been installed and maintained in accordance with these
instructions. Full guarantee information can be found at:
www.stromltd.com/guarantee
The guarantee specifically excludes:
•
Corrosion by incorrect maintenance of the water heater, or incorrect installation.
•
Limscale build up.
•
Consequential losses, including labour charges and damages to fittings.
•
Any water heater that has not been maintained and installed in accordance with this manual.
•
Products not installed by a qualified electrician in accordance with this manual.
G U A R A N T E E
For technical support regarding your water heating product please
ensure that you have:
•
GOT YOUR PRODUCT SERIAL NUMBER.
•
HAVE SET THE CORRECT FLOW RATE FOR YOUR UNIT.
•
HAVE YOUR ELECTRICAL INSTALLATION CERTIFICATE TO HAND.
T E C H N I C A L S U P P O R T
CALL US ON:
MON-FRI, 8:30am - 4:30pm
0333 344 24 27
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